Policy, Standards & External Reporting Risk Manager London; Remote (UK)

Monzo; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading fintech company is seeking a Policy and External Reporting Manager in London. This role involves managing external regulatory reporting, driving policy implementation, and ensuring compliance with regulations. The ideal candidate has expertise in regulatory compliance, excellent project management skills, and a passion for data accuracy. Flexibility in work arrangements can be accommodated.

Benefits

£1,000 learning budget

Flexible working hours

Macbook provided for remote work

Qualifications

• Experienced in external non-prudential regulatory reporting.
• Comfortable owning and delivering end-to-end projects.
• Excellent communicator, both written and verbal.

Responsibilities

• Manage end-to-end external regulatory reporting.
• Implement enhancements to policies and standards.
• Provide technical expertise and improve reporting processes.

Skills

Regulatory compliance expertise

Process improvement

Data accuracy

Stakeholder communication

Project management

Job description

Overview

London; Remote (UK)

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers. We're not about selling products - we want to solve problems and change lives through Monzo.

Our Shared Services team is expanding, and we're looking for a dedicated Policy and External Reporting Manager to join us. This pivotal role will be instrumental in driving effective policy governance, accurate and timely external regulatory reporting, particularly for the Competition and Markets Authority (CMA) and Non-Prudential Regulatory Returns (NPRR). You'll report to our Director of Risk and Control, providing specialised expertise and driving the implementation of key policy and external reporting initiatives, ensuring our compliance obligations are met with precision.

The Shared Services Team sits with the Risk & Control Discipline at Monzo (RCD) and provide essential support to Monzo's first line of defence, empowering business teams and Risk Partners with the tools and guidance they need to effectively manage risk. This team is responsible for coordinating key processes like control testing, RCSA, facilitating risk committee reporting, and delivering accurate insights for risk, control, and issue management. The work that this team does ensures the Business can proactively manage risk and meet its regulatory obligations. This team is all about ensuring we always have a clear, accurate picture of our risks and how we're managing them, helping the entire bank make smarter strategic decisions and report confidently to our Board and regulators.

Responsibilities

• Managing External Non-Prudential Regulatory Reporting: Take end-to-end responsibility for various external regulatory reporting requirements, including CMA and NPRR. This involves:
• Overseeing the timely and accurate submission of all required non-compliance and compliance reports.
• Leading the definition and application of Monzo's materiality thresholds for non-compliance, ensuring alignment with regulatory objectives.
• Driving the implementation of new regulatory reporting structures and contributing to their ongoing review and refinement.
• Maintaining and managing the NPRR inventory, including ensuring data integrity, updating submission dates, and coordinating with return owners.
• Liaising with relevant internal teams (e.g. Compliance, Legal, product teams) for horizon scanning and to identify new or changing reporting requirements.
• Driving Policy Implementation & Reporting: Leading the implementation of enhancements to policies and standards, and the processes around managing and embedding them, ensuring they are fit for purpose for reporting and oversight.
• Leading the strategic mapping of policies to regulations, risks, and controls, and ensuring this mapping is accurately reflected in our systems for reporting.
• Overseeing the data related to policy adherence and effectiveness, working to improve the quality and reporting of this information.
• Collaborating with policy owners to ensure reporting on policy obligations is clear and consistent.
• Providing Technical Expertise for Policy & External Reporting: Acting as a technical expert, providing guidance and implementing improvements on best practices for reporting specifically related to policy management and external regulatory submissions.
• Enhancing Policy & External Reporting Processes: Proactively identifying opportunities for process improvements and efficiencies within policy management and external reporting workflows, then leading the design and implementation of automation initiatives to ensure scalability and accuracy.
• Collaborating for Policy & Reporting Success: Working closely with internal data teams to ensure seamless data flow for policy and external reporting, and partnering with Risk Partners on operational aspects of policy adherence reporting. This includes ensuring data accuracy and quality for risk reporting that feed into internal reporting.

Qualifications

• Experienced in external non-prudential regulatory reporting and risk policy management, with a solid understanding of compliance requirements in a dynamic environment.
• A skilled individual contributor, comfortable owning and delivering end-to-end projects, particularly those with a strong regulatory or policy focus.
• Experienced in designing and implementing process improvements and automations within policy and reporting workflows, leveraging technology to enhance efficiency and scale.
• Comfortable working with and optimising risk management systems for policy and reporting purposes.
• An excellent communicator, both written and verbal, capable of providing clear technical guidance and influencing stakeholders on compliance and reporting matters.
• Proactive, able to set your own priorities within agreed goals, and adept at identifying when to escalate for input or support. A self-starter, comfortable with shaping outcomes.
• Passionately about data accuracy, regulatory compliance, and continuously improving how we manage and report on risk.

What’s in it for you

This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

£1,000 learning budget each year to use on books, training courses and conferences.

We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

Application journey

• A short call with someone from the Monzo Hiring Team
• An initial call with the Hiring Manager
• 2 x interviews (Technical + Behavioural via GoogleMeet, usually within the same week)

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible!

We have guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

We’ll keep you updated throughout the process. If you have questions, please reach out to us. We can also accommodate disability, neurodiversity, or other needs.

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re committed to supporting all of our people to grow at Monzo. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered without regard to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don’t need full or birth names at application stage.