Policy, Performance and Projects Advisor – Castle Point Borough Council

Essex County Counci; Walwyn's Castle; Hybrid; GBP 37,000 - 41,000; Full time

Job summary

An established industry player seeks a Policy, Performance and Projects Advisor to enhance service delivery and governance. This role involves developing strategies, monitoring performance, and ensuring effective project oversight while fostering a culture of innovation and collaboration. Join a forward-thinking council dedicated to community well-being and transparency, where your contributions will help shape the future of local governance. If you are passionate about making a difference and have the skills to drive performance and policy development, this opportunity is perfect for you.

Qualifications

• Degree level qualification or equivalent experience required.
• Knowledge of local government and project management approaches essential.

Responsibilities

• Develop and support service-level strategies and policies.
• Track and report on service performance, identifying areas for improvement.
• Ensure effective project delivery and support service areas.

Skills

Project Management

Performance Measurement

Data Analysis

Communication Skills

Organizational Skills

Stakeholder Engagement

Creative Thinking

Education

Degree Level Qualification

Tools

Microsoft Office Suite

Business Information Systems

Job description

Policy, Performance and Projects Advisor - Castle Point Borough Council

Castle Point Borough Council

Permanent, Full Time

£37,035 to £40,476 per annum

Location: Castle Point (hybrid)

Closing Date: 17th January 2025

Why Castle Point? Castle Point Borough Council is a statutory body responsible for employing nearly 350 staff and delivering over 150 council services, both statutory and for the community's well-being and benefit. The council aims to provide high-quality and financially sustainable services while prioritising outstanding customer service, transparency in decision-making, and promoting local democracy. Additionally, the council seeks to transform, modernize, and improve its performance, as well as support and enable the communities within its jurisdiction to be strong, healthy, and thriving.

Our values: Trust, Respect, Improving and Learning, and Customer Focus

Overall, this role is responsible for ensuring the effective governance and performance of the organisation at an operational level to support the development and delivery of high-quality services.

Key Responsibilities:

1. Strategy and Policy: Developing and supporting service-level strategies and policies.
2. Performance Monitoring: Tracking and reporting on service performance, identifying areas for improvement.
3. Performance Investigation: Supporting in-depth analysis of performance issues, as requested by service managers.
4. Project Oversight: Ensuring effective project delivery, including managing project boards and providing support to service areas, as well as supporting the Policy, Performance and Projects Lead to maintain and manage project management tools and resources.
5. Risk Management: Supporting service-level risk management processes and procedures.

Accountabilities:

1. Service-level strategy and policy development and support.
2. Lead for service-level performance reporting.
3. Coordinating deep dives into performance issues, working with the Data, Information and Research Lead to develop additional intelligence.
4. Corporate business information system development, maintenance and training.
5. Supporting the Policy, Performance and Projects Lead to maintain central oversight of project delivery.
6. Providing support and challenge to service areas when developing new projects.
7. Supporting maintenance of, and training in, the project toolkit and workbook.
8. Supporting service risk management arrangements, including service risk registers.
9. Supporting the Corporate Business Manager to ensure effective business planning arrangements.
10. Supporting the Corporate Business Manager to coordinate and manage external corporate reviews and inspections.

The Experience You Will Bring:

1. Degree level qualification or equivalent by experience.
2. An understanding and knowledge of Local Government including its financial, social and political context.
3. Understanding of project management approaches.
4. Knowledge of performance measurement and reporting techniques.
5. Ability to think originally and creatively and to work as part of a team to provide innovative solutions.
6. Well-developed organisational and prioritisation skills, proven ability to take the initiative and address changing priorities.
7. Skill in analysing complex data and information to identify trends and patterns.
8. Well-developed written and verbal communication skills, including the ability to present complex information clearly.
9. Experience in building and maintaining relationships with a variety of stakeholders.
10. Experience of business information systems, and the ability to develop, maintain, and train users.
11. Experience in researching and developing strategies and policies.
12. Experience in using information systems and technology, including the Microsoft Office suite.

Castle Point Borough Council is proud to be a disability confident Leader. We’re committed to interview all disabled applicants if they meet the minimum requirements of the job. We’re also committed to interview all veterans and care leavers who meet the minimum requirements of the role. Please speak to our Recruiters if you require any reasonable adjustments during the process.

Castle Point Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

If you have queries on this role or would like to see a copy of the full role profile, please email [e-mail]