Policy Apprentice

Office of Communications; Greater London; On-site; GBP 19,000 - 23,000; Full time

Job summary

Ofcom in London offers a Policy Officer Apprentice role within the Broadcasting and Media Group. The apprenticeship provides exposure to policy development, regulatory judgement, and operation delivery while contributing to projects that shape broadcasting and media regulation.

You will work with colleagues to review evidence, listen to perspectives, and identify practical solutions that help make communications work better for audiences across the UK.

Responsibilities

• As a Policy Officer Apprentice, you'll contribute to a range of projects and other types of work that shape broadcasting and media regulation.
• Working with Delivery and Strategy, you will: support projects and priority work across BMG, helping teams plan, organise and deliver their work.
• Organise meetings, take clear notes, keep plans and records up to date.

Skills

Policy analysis

Regulatory understanding

Stakeholder engagement

Communication

Report writing

Job description

Closing Date: 18/12/2026

Group: Broadcasting and Media Group

Management Level: Apprentice

Job Type: Fixed Term (Fixed Term)

About Ofcom

As the UK's communications regulator, we're delivering vital work that helps keep the UK connected and shapes the future of how we'll stay connected with each other.

Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We're also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.

About the team you'll be part of

Ofcom's Broadcasting and Media Group (BMG) will be your home for your full apprenticeship. We help make sure people across the UK have access to a trusted, diverse and sustainable media sector.

Our work covers TV, radio and video-on-demand services. We set rules for the sector, issue licences to broadcasters, check that the rules are followed, and take action to help protect audiences. With more and more people watching and listening to content online and on platforms like Netflix, YouTube, TikTok and Spotify, we also consider the ways we can update our rules so people can continue to find and access high-quality UK content and news they can trust.

During your apprenticeship, you'll gain experience across all parts of BMG and see how policy expertise, regulatory judgement, strategic thinking, and operational delivery come together. You'll work with colleagues who review evidence, listen to different perspectives, and find practical ways to address issues affecting audiences and the media sector.

This means you'll have the opportunity to experience the different areas of BMG's work:

• Delivery and Strategy: helps BMG plan and deliver its work. This includes organising and prioritising projects and helping teams work together.
• Broadcast Licensing: issues licences to broadcasters so they can go on air. This includes receiving applications for TV and radio licences, deciding who should be issued a licence, and checking that broadcasters are fit and proper to hold one.
• Content Standards and Enforcement: helps protect audiences and makes sure broadcasters follow Ofcom's rules. This includes considering complaints and investigating issues including harm and offence, due impartiality, fairness and privacy.
• Content Policy Development: helps shape the rules and policies that affect TV, radio and online media. This includes helping to make sure viewers and listeners can find important public service content, that different voices and viewpoints are represented, and that media is accessible to everyone.

For your apprenticeship, you'll learn how we develop policy from end-to-end. For us, this means identifying and understanding a problem or a need in the sectors we regulate and then deciding what to do about it. To do this well, we need to think creatively and find smart ways to handle big issues. We work in teams of people with different areas of expertise to look at information and evidence, listen to different points of view, and find fair and practical solutions to help make communications work better for everyone in the UK.

Your Key Responsibilities

As a Policy Officer Apprentice, you'll contribute to a range of projects and other types of work that shape broadcasting and media regulation. You'll be supported by experienced colleagues and will take on greater responsibility as your apprenticeship develops.

Working with Delivery and Strategy, you will:

• Support projects and priority work across BMG, helping teams plan, organise and deliver their work.
• Help keep work moving by monitoring shared mailboxes and work queues, responding to straightforward queries and directing other queries to the right colleagues.
• Organise meetings, take clear notes, keep plans and records u