Police Enquiry Officer (Front Counter Team) Part Time

www.findapprenticeship.service.gov.uk - Jobboard; Ilfracombe; On-site; GBP 60,000 - 80,000; Full time

Job description

Would you like to support your community by contacting the Police? Do you want to assist victims and enable crimes to be reported? If so, apply to become one of the many new Police Enquiry Officers across Devon and Cornwall. We are recruiting.

The role includes:

1. Being the first point of contact for reported crimes and incidents of a policing nature coming to the front offices and via 101 and other non-urgent means.
2. Providing an initial response to a wide range of enquiries from the public and other agencies, which may include offering advice, information, and guidance on legislation, policing responsibilities, and police complaints. Where appropriate, ‘signposting’ to partner agencies.
3. Receiving and recording information appropriately and accurately.
4. Dealing supportively and reassuringly with witnesses, victims, and the general public, escalating to other police resources where appropriate.