Police Community Support Officer - (PCSO) March 2026

North Yorkshire Police; York and North Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A regional law enforcement agency in York is seeking a Police Community Support Officer to provide vital community support. This role involves engaging with residents, addressing local issues, and requires resilience and excellent customer service skills. A salary starting at £26,106 is offered, with opportunities for training and professional development. Candidates from diverse backgrounds are encouraged to apply.

Benefits

Shift allowance

Weekend working allowance

Flexible working policies

Participation in Local Government Pension Scheme

Earn while you learn program

Qualifications

• Must be 17+ to apply, and 18 by appointment.
• Pass police security vetting clearances.
• Meet attendance and fitness standards.

Responsibilities

• Act as a reassuring presence in the community.
• Deal with anti-social behaviour and engage with locals.
• Work closely with police officers and community groups.

Skills

Excellent customer service

Ability to work under own initiative

Strong community engagement

Education

Level 2 Qualification in Maths and English

Ideally a Level 3 qualification

Job description

Police Community Support Officer - (PCSO)

Thinking of a new challenge?

Looking for a genuinely rewarding job?

There are few jobs that can offer the variety, meaning and excitement than that of a Police Community Support Officer (PCSO). If you have the drive and desire to make a real difference in your community, then the role of PCSO may be for you.

The role of PCSO
As a PCSO you will act as the eyes and ears on the streets, providing a reassuring presence in tackling the issues that matter most to our communities.No day is the same, you could be visiting a victim of crime, dealing with anti-social behaviour, visiting schools, or engaging in many other ways with local communities to identify appropriate support available to them.

What to expect
You will need to be able to work under your own initiative and be resilient in dealing with a variety of incidents, remaining professional and acting with dignity and respect at all times. A self-motivated individual committed to delivering excellent customer service and a team player who can work effectively in teams within North Yorkshire Police as well as with partners and community groups. Quick to establish authentic relationships, with a genuine interest in helping others and appreciating the views from the communities we serve.

PCSOs are an increasingly important part of the police 'family' and their role is an interesting and evolving one. We are particularly keen to hear from applicants from diverse backgrounds.

Standard shift pattern: 6 on, 3 off. Day shifts 8.00am – 16.00pm. Late shifts 15.00pm – 00.00pm.

All PCSO’s will now be able to ‘earn while you learn’. Working in Partnership with the Open University, North Yorkshire Police PCSOs will combine hands on training with studying for a Certificate in Higher Education in Community Policing Practice.

North Yorkshire Police can offer you:

• A starting salary of £26,106
• Shift allowance and weekend working allowance
• The chance to earn while you learn: achieve a Certificate in Higher Education in Community Policing Practice
• Family friendly and flexible working policies and procedures, to promote a healthy work-life balance
• Inclusion in the Local Government Pension Scheme

Eligibility to apply:

• You must be aged 17 or over at the point of application and must be 18 by the time you are appointed.
• You must possess a Level 2 Qualification in Maths and English Language(equivalent to GCSE grade A-C or Level 4 or above).If you are currently working towards this qualification this must be completed within your 1st year as a PCSO.
• You must also ideally possess a Level 3 qualification within the meaning of Section 3 of the Education and Skills Act 2008 or the equivalent experience. Where an applicant does not hold a level 3 qualification, we will also consider training or work experience, whether undertaken in or outside England and Wales, which is considered to be equivalent to a level 3 qualification.
• You must pass the police security vetting clearances. Honesty is of the highest importance. If you have a criminal record, this doesn’t mean you won’t be considered. This depends on the nature of your conviction and circumstances will be considered on an individual basis.
• You must meet our attendance standards, be able to pass the job-related fitness test (bleep test), undertake medical screening and meet the standard of eyesight required.

Locations/Postings

We are looking to recruit for a number of roles across North Yorkshire. We will make every effort to post you in your preferred location, however, this can’t always be guaranteed and will depend on operational requirements. Your location preferences will be discussed as your application progresses.

Application Deadline:

Closing date: 9am Friday 22ndAugust

Queries

If you have questions regarding applying, please direct them to the recruitment team -talent&[e-mail]

Positive Action

We, at North Yorkshire Police value difference. We have a positive action team who are dedicated to supporting you through your application and beyond. If you feel you need any reasonable adjustments to help reach your potential, please contact our Positive Action [e-mail]

We are committed to equal employment opportunities and preventing discrimination at all stages of the assessment process - our recruitment decisions are based on selecting the best person for the job.