Police Community Support Officer (PCSO)

Avon and Somerset Police; West of England; On-site; GBP 34,000; Full time

Job summary

A regional police force is seeking a Police Community Support Officer to engage with the public, build trust, and provide community safety support. The role involves patrolling, fostering relationships with local entities, and assisting in crime prevention initiatives. Candidates should have excellent communication skills and a strong community commitment. Competitive benefits and salary package are included.

Benefits

Comprehensive Benefits

Local Government Pension Scheme

Employee Assistance Program

Access to professional development

Comprehensive training program

Qualifications

• Excellent communicators with a strong ability to listen and empathise.
• Confident, approachable, and able to build trust with diverse groups.
• The ability to remain calm under pressure and handle challenging situations.

Responsibilities

• Engaging with the community to build trust and provide reassurance.
• Foster relationships with residents and organisations.
• Patrolling designated areas to deter crime.
• Providing crime prevention advice and support.
• Supporting victims of crime and signposting them.

Skills

Excellent communication skills

Empathy

Calm under pressure

Flexibility

Job description

Police Community Support Officer - £33,052 - £36,277 (salary including allowances)

Are you passionate about making a difference in your community? Do you have excellent communication skills and a strong sense of public duty? If so, we have an exciting opportunity for you to join Avon and Somerset Police as a Police Community Support Officer (PCSO).

About the Role:
As a PCSO, you will be the face of policing in your local community. You will work alongside police officers and other partners to tackle crime, anti-social behaviour, and build strong relationships with the public. Your role is vital in ensuring that communities feel safe and supported. This isn’t a role that requires arrest powers; it’s about connecting, listening, and resolving issues to make a lasting difference.

Key Responsibilities:
Engaging with the community to build trust and provide reassurance.
Foster relationships with residents, businesses, schools, and organisations to address concerns and build strong connections.
Patrolling designated areas to deter crime and anti-social behaviour.
Providing crime prevention advice and support to local residents.
Assisting with public events and community initiatives.
Supporting victims of crime and signposting them to appropriate services.
Gathering intelligence to support police investigations.
Addressing low-level offences and working with partner agencies to resolve community issues.
What We’re Looking For:

Excellent communicators with a strong ability to listen and empathise.
Confident, approachable, and able to build trust with diverse groups.
The ability to remain calm under pressure and handle challenging situations
Highly motivated, with a commitment to serving the community.
Flexible and willing to work shifts, including evenings, weekends and bank holidays.
Essential Requirements:

Aged 18 or over.
Right to work in the UK (without restrictions)
Full UK driving license (preferred but not always required).
Why Avon and Somerset Police?

At Avon and Somerset Police, we’re more than a police force; we’re a community. Serving a diverse area that includes bustling cities, historic towns and stunning countryside, we’re proud of our work to make our region safe and welcoming for all.

When you join us, you’ll benefit from:

A Competitive Salary: £26,106-£28,653, plus shift, weekend and Bank Holiday allowances (total renumeration = £33,052 - £36,277)
Comprehensive Benefits:
Local Government Pension Scheme.
Employee Assistance Program and Occupational Health support.
Access to professional learning and development.
Comprehensive Training: A training program with ongoing mentorship from experienced PCSOs.
Get Ready to Apply!

Applications are open; don’t miss your chance to join our team and make a real impact in your community.

Please note that attendance at a mandatory information event is required as part of the application process. These events will take place in person at:

Police Headquarters, Portishead - Wednesday 30th July - 18:00 - 20:00
Bridewell Police Station, Bristol City Centre - Thursday 7th August 14:00 - 16:00
Bridgwater Police Centre, Express Park - Tuesday 12th August - 18:00 - 20:00
Virtual session - TBC
We are also hosting a Virtual Q&A session, for those who want to find out more before applying. This will take place on Wednesday 23rd July 1730 - 1830, to book your place, please click on the following link and register: PCSO Pre-Application Q&A Session - Avon and Somerset Police