Police Community Support Officer (PCSO)

Surrey and Sussex Police; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

Join a forward-thinking police force as a Police Community Support Officer, where you will play a vital role in community safety and support. This challenging yet rewarding position requires strong communication skills, compassion, and a commitment to helping others. You will engage with the community, address their concerns, and work towards a Level 4 Diploma in Community Policing Practice. With a competitive salary, professional development opportunities, and a supportive work environment, this role is perfect for those passionate about making a difference in their community. Apply today and be part of a team dedicated to enhancing public safety and well-being.

Benefits

Fully-funded professional qualification

25 days annual leave

Pension plan

Flexible benefits

Employee assistance programme

Access to discounts and cashback rewards

Enhanced maternity and paternity leave

Opportunities for career breaks

Support networks and staff associations

Sports clubs

Qualifications

• Must be 18 years old by appointment and have a full UK driving licence.
• Hold relevant GCSE or Level 2 qualifications in English and Maths.

Responsibilities

• Serve as the first point of contact for the community and ensure safety.
• Identify and protect vulnerable individuals while preventing harm.

Skills

Communication Skills

Problem-Solving

Compassion

Listening Skills

Education

GCSE A*-C in English and Maths

Level 2 Functional Skills qualification

Job description

We’re hiring more Police Community Support Officers (PCSOs) and we want you to join us.

As the key link with communities across Surrey, our PCSOs play a critical and visible role in helping keep our communities safe, identifying and protecting the most vulnerable and preventing harm.

In return, we promise you a good starting salary, great training experiences - and the pride that comes from helping others. You will also be working towards a professional qualification - a Level 4 Diploma in Community Policing Practice.

Police Community Support Officer

As the first point of contact for the community, you’ll need to be a great communicator; calm, confident and compassionate. You’ll need to be able to listen carefully, think through challenges and find solutions. Above all, you’ll simply care about the community and want to do what you can to keep it safe.

It’s a challenging role, but also incredibly rewarding.

If you want to help keep your community safe, then join us now and help make a difference, together.

Eligibility Criteria

To apply as a PCSO you must:

1. Be aged 17 at point of application. You must be 18 before you can start.
2. Have a full UK manual driving licence, by time of appointment.
3. Hold a GCSE A*-C (4-9) or Level 2 Functional Skills qualification in English and Maths. If you do not hold an equivalent level 2 qualification you will be referred to Functional Skills UK and will be required to complete the qualification(s) prior to your End Point Assessment.
4. You must have lived in the UK for three continuous years immediately prior to application.
5. Have leave to enter or leave to remain and work in the UK for an indefinite period.
6. Not have six penalty points or more
7. Not be a member of the British National Party (BNP) or other relevant organisations
8. Not have tattoos which could cause offence
9. Not have served a prison sentence.

Why Work With Us?

For PCSOs the pay and holiday benefits are as follows:

1. Starting salary of £28,301 plus an unsocial hours allowance of £1,768 per annum.*
2. Fully-funded professional qualification – Level 4 Diploma in Community Policing Practice.
3. 25 days per year annual leave, rising to 29 days depending on your length of service.
4. A competitive benefits package including pension, flexible benefits, employee assistance programme for advice and counselling, access to discounts / savings / cash-back rewards.
5. A progressive approach to flexible working, enhanced maternity and paternity leave and potential for a career break (after two years’ service).
6. Opportunities to join various support networks, staff associations and sports clubs.

*unsocial hours allowance is paid upon successful completion of your training.

Diversity Statement

We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.

We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement.

We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here.

We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.

Additional Information

Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding to your address/contact list to ensure you receive all communications.