Police Community Support Officer - PCSO

Merseyside Police; Liverpool; On-site; GBP 26,000 - 29,000; Full time

Job summary

Join Merseyside Police as a Police Community Support Officer (PCSO) to engage with the community, provide support, and deter crime. This role offers stability, training, and the chance to make a real difference in public safety. With a competitive salary and benefits, you'll be part of a team dedicated to community engagement and crime prevention.

Benefits

Local Government Pension Scheme

In-depth training

Continuous Professional Development

Police Blue Light Card Discounts

Access to staff networks

Qualifications

• Ability to build solid relations with officers and communities.
• Experience in community outreach and public safety.

Responsibilities

• Patrolling assigned areas to establish a visible presence.
• Providing crime prevention advice to residents.
• Supporting police officers at crime scenes.

Skills

Community Engagement

Problem-Solving

Teamwork

Job description

Join to apply for the Police Community Support Officer - PCSO role at Merseyside Police

Police Constable Support Officers (PCSOs) are salaried, non-warranted police staff who complement the work of Police Officers.

A consistent number of PCSOs go on to pursue careers as Police officers within Merseyside Police Force, handling more serious, complex, and enforcement-heavy tasks. However, those who prefer to remain as a PCSO for the long-term particularly enjoy providing visibility in the community, community outreach, and tackling minor issues, focusing on public safety, support, and engagement.

PCSOs also enjoy the stability of working primarily in one location, building intricate knowledge of local communities, and understanding the dynamics and specific needs of the areas they serve.

This rewarding career offers an opportunity to play a pivotal role in Merseyside Police, joining a unique profession where you can really make a visible difference in your community.

If you think that you have the personal attributes to build solid relations with our officers and communities, please read our PCSO information on our website to learn about the training programme, and hear from current PCSOs about their experience.

Salary: £26,106 to £28,653 plus 13.33% equalisation allowance after training (per annum).

Equating to £29,585 - £32,472 per annum - inclusive of equalisation allowance.

Holidays: 33 days holiday increasing with service to 38 days.

Benefits: Local Government Pension Scheme, in-depth training at our Mather Avenue Training Centre, Continuous Professional Development, Police Blue Light Card Discounts and perks, access to staff networks.

Your daily routine will be quite varied, combining public service, problem-solving, and teamwork:

1. Community Engagement:
   • Patrolling assigned areas to establish a visible presence and deter crime.
   • Interacting with residents, addressing their concerns, and gathering feedback on local issues.
   • Attending community meetings, schools, and events to educate and foster relationships.
2. Crime Prevention and Support:
   • Providing crime prevention advice, such as home security tips, to residents and businesses.
   • Offering assistance and emotional support to victims of crime.
   • Mediating in cases of anti-social behaviour to prevent situations from escalating.
3. Operational Assistance:
   • Supporting police officers at crime scenes by maintaining order and protecting evidence.
   • Conducting house-to-house inquiries as part of ongoing investigations.
   • Assisting during public events by managing crowds, providing directions, or ensuring public safety.
4. Legal and Administrative Duties:
   • Preparing reports and maintaining accurate records of incidents.

About Merseyside Police

Merseyside Police is a dynamic, challenging, and rewarding place to work. We take pride in everything we do.

The best performing urban Force as graded by HMICFRS to date, our strategy is to put the communities of Merseyside first. We focus on ending Violence Against Women and Girls, tackling Serious Organised Crime and County Lines, strengthening our approach to Diversity and Inclusion, and building trust through Community Engagement.

We are a friendly employer who invests in staff wellbeing. Our rewards include family-friendly policies, a local government pension scheme, discount schemes, and inclusivity networks.

Our commitment to Diversity, Equality, and Inclusion

We aim for a workforce that reflects our communities. Our dedicated Inclusion team encourages diverse candidates to build their careers with us and provides support throughout the application process. For more information, visit their webpage on our site.

Our Recruitment Process

To apply for the PCSO role, meet the minimum criteria outlined on our PCSO information page under Eligibility Criteria. Details of the recruitment stages are available there. We are recruiting PCSOs to start in October 2025 and February 2026.

After applying, you will be invited to complete the National Sift via the College of Policing. Monitor your email and complete promptly, as interviews will be conducted regularly, with pre-employment checks including medical, vetting, and biometrics conducted soon after.

Please provide 5 years of employment/education history, explaining any gaps, in your application. This information will be used to obtain references upon conditional offer, with your permission.

If you think this is the role for you, click apply to be redirected to our website for the full application process and contact information for questions.