Polestar Product Genie

Lookers Motor Group Limited; Glasgow; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Competitive salaries & progression

Generous annual leave

Family leave

Techscheme discounts

Eyecare vouchers

Smart Health access

Dental insurance

Critical illness cover

Job summary

Lookers Motor Group Limited is seeking a Polestar Product Genius to deliver exceptional customer experiences in our Glasgow showroom. You will be the product expert on Polestar vehicles, guiding showroom visitors through model ranges, features, and technology, and conducting engaging test drives while representing the brand with enthusiasm.

This full‑time role offers 40 hours per week, a starting salary of £27,000 per year, and a benefits package including generous annual leave, family leave,

Qualifications

• Strong communication and presentation skills.
• Passion for the Polestar brand and automotive technology.
• Customer-focused mindset with a professional approach.

Responsibilities

• Welcome customers and guide them through the Polestar brand and model range.
• Provide detailed product demonstrations and explain features, technology, and benefits.
• Conduct engaging and informative test drives.
• Support the sales team by answering product-related questions.
• Stay up to date with Polestar product launches, updates, and training.
• Ensure vehicles are presented to Polestar brand standards.

Skills

Communication skills

Presentation skills

Customer focus

Job description

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Salary: £27,000 per annum
Hours: 40 hours per week. Monday-Friday

About the Role

As a Polestar Product Genius, you are the product expert and brand ambassador for Polestar. Your role is to deliver an exceptional customer experience by providing in-depth knowledge of Polestar vehicles, technology, and innovations, both in the showroom and during test drives. For this role, a full, clean driving licence is a must!

Key Responsibilities

• Welcome customers and guide them through the Polestar brand and model range.
• Provide detailed product demonstrations and explain features, technology, and benefits.
• Conduct engaging and informative test drives.
• Support the sales team by answering product-related questions.
• Stay up to date with Polestar product launches, updates, and training.
• Ensure vehicles are presented to Polestar brand standards.

Skills and Experience

• Strong communication and presentation skills.
• Passion for the Polestar brand and automotive technology.
• Customer-focused mindset with a professional approach.

Core Benefits

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments
• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection
• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application issuccessful,we will conduct relevant employment checks prior to you commencing employment with us.Thesewill includeverifying your recent employment, address, credit historyandastandardcriminal recordcheck. For roles that require you to drive, adriving licence checkwill also be carried out.Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.