Podiatry Team Administrator

NHS; Bognor Regis; On-site; GBP 24,000 - 26,000; Full time

Job summary

An exciting opportunity has arisen for a motivated Administrator to join the NHS Podiatry Team in Bognor Regis. This role includes coordinating patient interactions, managing appointments, and supporting clinical operations, ideal for someone looking to further their administrative career within healthcare settings.

Benefits

Flexible working options

Excellent training and development opportunities

Compassionate leadership

Diversity and inclusion initiatives

Qualifications

• Previous experience of working with clients/patients.
• Good standard of education to GCSE level or equivalent.
• Evidence of good communication skills.

Responsibilities

• Act as the first point of contact for the Podiatry Service.
• Manage clinical diaries and appointments based on capacity and demand.
• Support the Admin Lead in office procedures and team meetings.

Skills

Communication

Microsoft Office

Administration

Education

GCSE education or equivalent

NVQ level 2 Business or equivalent

Tools

SystmOne

Job description

Job summary

Podiatry Team Administrator Band 3 | 1.0 WTE (37.5 hours per week) | Monday to Friday

We have an exciting opportunity for a motivated and experienced Administrator to join our West Locality Podiatry Team. This role offers a chance to develop your administrative and communication skills while supporting the smooth running of a busy clinical service.

The successful candidate will play a key role in coordinating various aspects of the service, including liaising with patients and external agencies, managing clinical diaries, and supporting our reception areas.

You must be willing and able to travel between our three reception sites: Bognor Regis, Chichester, and Selsey.

Although this is a full-time position, we welcome applications from candidates interested in a job-share arrangement.

"Please note: Due to recent changes in UK immigration and visa rules, this role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role."

Main duties of the job

• Act as a first point of contact for the Podiatry Service, providing support and information to patients and external agencies. Ensure all queries and messages are directed to the appropriate team member promptly and efficiently.

• Serve as a key conduit for communication, helping to facilitate smooth access to the service for all stakeholders.

• Support the Admin Lead in reviewing office and administrative procedures by gathering and collating feedback from both clinical and administrative colleagues.

• Assist with organising and minuting team meetings and multi-agency meetings, including coordinating diaries, booking venues and refreshments, and distributing agendas and supporting materials.

• Contribute to the effective management of clinical bookings, referrals, and waiting lists, ensuring processes are followed appropriately and in a timely manner.

• Allocate tasks to new or less experienced staff, offering day-to-day guidance and support with administrative queries and processes.

• Ensure patient, staff, and service records--both electronic and paper--are accurately filed, stored securely, and easily retrievable.

• Provide flexible administrative cover across other Podiatry sites, including Chapel Street Clinic in Chichester and Selsey Medical Practice, particularly during periods of annual or sick leave.

• Participate in ongoing development, with appropriate training and support provided as needed to fulfil the requirements of the role.

About us

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?o Positive 2023 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo Varied environments: community hospitals, patients' homes, and bases across Sussexo Flexible working options: part-time, flexi-time, annualised hours, and flexi-retiremento Excellent training, development, and research opportunitieso Cost-effective workplace nurseries in Crawley, Hove, and Brightono Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso Level 3 Disability Confident Leader and Veteran Aware Trusto Beautiful Sussex location near the South Downs and coast

Our values--Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence --guide everything we do.

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received.

Details Date posted

07 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year £24,625 - £25,674 per annum

Contract

Permanent

Working pattern

Full-time

Reference number

150-MM1856-PC

Job locations

The Richard Hotham Unit - Bognor Regis War Memorial Hospital

Shripney Road

Bognor Regis

PO22 9PP

Job description Job responsibilities

Booking patient appointments according to their clinical needs, alongside managing waiting lists and referrals according to both risk and clinic speciality. This is based on both capacity and demand.

Receives callers and visitors to the service. Responds to queries and requests for information within set procedural guidelines.

Regularly checks on the tidiness and cleanliness of the office environment and takes action to ensure any problems are resolved.

Reports any building or equipment maintenance problems to the Trusts Estates Helpline.

Attends meetings to take minutes or notes. Writes up meeting records and sends out to all attendees.

Formats letters, reports and presentations to a high standard of accuracy and visual attractiveness.

Carries out or organises photocopying.

Ensures incoming or outgoing post is processed promptly.

Places orders for stationary, clinical stock and other office supplies. Ensures requisitions and invoices are checked and approved by an appropriate manager.

Uses SystmOne to record patient appointments and clinical details.

Job description Job responsibilities

Booking patient appointments according to their clinical needs, alongside managing waiting lists and referrals according to both risk and clinic speciality. This is based on both capacity and demand.

Receives callers and visitors to the service. Responds to queries and requests for information within set procedural guidelines.

Regularly checks on the tidiness and cleanliness of the office environment and takes action to ensure any problems are resolved.

Reports any building or equipment maintenance problems to the Trusts Estates Helpline.

Attends meetings to take minutes or notes. Writes up meeting records and sends out to all attendees.

Formats letters, reports and presentations to a high standard of accuracy and visual attractiveness.

Carries out or organises photocopying.

Ensures incoming or outgoing post is processed promptly.

Places orders for stationary, clinical stock and other office supplies. Ensures requisitions and invoices are checked and approved by an appropriate manager.

Uses SystmOne to record patient appointments and clinical details.

Person Specification Administration experience Essential

• Previous experience of working with clients/patients
• Previous use of Microsoft Office programmes
• Experience of managing appointments systems

Desirable

• Previous use of system one

communication skills Essential

• Evidence of good communication skills

Education Essential

• Good standard of education to GCSE level of equivalent

Desirable

• NVQ level 2 Business or equivalent

Person Specification Administration experience Essential

• Previous experience of working with clients/patients
• Previous use of Microsoft Office programmes
• Experience of managing appointments systems

Desirable

• Previous use of system one

communication skills Essential

• Evidence of good communication skills

Education Essential

• Good standard of education to GCSE level of equivalent

Desirable

• NVQ level 2 Business or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Sussex Community NHS Foundation Trust

Address

The Richard Hotham Unit - Bognor Regis War Memorial Hospital

Shripney Road

Bognor Regis

PO22 9PP

Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Employer details Employer name

Sussex Community NHS Foundation Trust

Address

The Richard Hotham Unit - Bognor Regis War Memorial Hospital

Shripney Road

Bognor Regis

PO22 9PP

Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)