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A media company is seeking a Podcast Partnership Account Manager to oversee and deliver podcast partnership solutions. The candidate will manage projects, enhance client satisfaction, and ensure revenue retention by collaborating with various stakeholders. Successful applicants will have at least two years of account management experience in a media setting and possess strong problem-solving and communication skills.
JOB TITLE
Podcast Partnership Account Manager
Your Role: Podcast Partnership Account Manager
This role is responsible for implementing and delivering partnership solutions across Global’s podcast portfolio. The role will focus on driving campaign excellence to enhance client satisfaction and secure revenue retention. You will also contribute to raising awareness of podcasts to ensure they play a prominent role in all partnership solutions and pitches, as well as supporting the wider Agency Hubs/DAX Supply Team in delivering podcast campaigns and quality communications.
This role requires brilliant client service and problem-solving skills, strong attention to detail, and effective organization and time management.
As a Podcast Partnership Account Manager – you will:
Project Delivery & Campaign Management (40%) Deliver and manage podcast projects with accuracy, leading setup processes and monitoring campaign delivery.
Stakeholder Management (30%) Proactively anticipate stakeholder questions or concerns with solutions to deliver best-in-class account management. Clearly communicate lead times and delivery outcomes to manage expectations.
Team Support & Revenue Growth (10%) Support the Podcast Partnership Managers to ensure continued delivery and year-on-year revenue growth. This may involve researching and sharing relevant insights to enhance team collaboration and sales opportunities.
Internal Collaboration & Communication (10%) Build strong internal relationships with key stakeholders within the podcast remit and develop effective communication to provide expert knowledge on podcasts at all times.
Process & Practice (10%) Identify ways to streamline internal processes, pinpoint complications, and increase efficiencies to improve productivity.
What You’ll Love About This Role
Think Big: Shape best-in-class account management for Global’s podcast partnerships.
Own It: Take responsibility for high-level campaign management, driving revenue retention and client satisfaction.
Keep it Simple: Deliver complex processes with ease and communicate effectively with clients and stakeholders.
Better Together: Collaborate with Podcast Partnership Managers to develop market-leading content opportunities and strategies, delivering on commercial and editorial priorities.
What Success Looks Like
Deliver podcast campaigns to the highest standards, ensuring accuracy across all projects.
Manage client expectations effectively.
Establish strong internal relationships to provide expert knowledge on podcasts.
Identify areas to increase efficiencies and improve team productivity.
What you will need:
Minimum of 2 years’ experience in a media environment, ideally in account management.
Experience working directly with agencies or clients managing complex projects, preferably in media.
Understanding of cross-media activity and its role in marketing.
Experience managing and implementing media campaigns for clients or agencies.
Knowledge of Podcasts and their commercial potential.