POCT Quality Support Officer | Frimley Health NHS Foundation Trust

Frimley Health NHS Foundation Trust; Chertsey; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A healthcare provider in Chertsey is seeking a Quality Support Officer to promote quality and improvement within the POCT team. The role involves maintaining records, analyzing data, and conducting audits across various hospital sites. Candidates should have strong organizational skills and attention to detail, with the potential for flexible working arrangements.

Benefits

First class development opportunities

Inclusive and disability confident employer

Qualifications

• Key skills to promote and oversee quality in POCT.
• Ability to maintain records and ensure training is up to date.
• Competence in data analysis related to the Quality Management System.
• Ability to write and implement departmental procedures.
• Experience in conducting departmental audits and reporting findings.
• Capability to analyze non-conformities and manage corrective actions.
• Strong attention to detail and accuracy.

Responsibilities

• Promote and oversee quality and improvement within POCT.
• Maintain necessary record keeping.
• Collate and analyze data related to performance.
• Write and implement procedures for the department.
• Conduct audits and report findings.
• Analyze non-conformities and manage corrective actions.

Job description

Overview

The POCT team can announce the fantastic opportunity to be part of the POCT Quality team across the Berkshire Surrey Pathology Services (BSPS) networked hospital sites.

Our department strives to provide the highest standard of service in line with relevant ISO quality standards to deliver a package designed to bring service users peace of mind and enabling them to produce results they can trust. The team ensures POCT is effectively integrated into acute and community settings, driving the delivery of high-quality, patient-centred care.

Location and travel

The ability to travel independently between sites and work flexibly is essential. There will be a need to be able to move site to site within the working day if required. The successful candidate will be based at St Peters Hospital, but is required to work at all BSPS locations as directed by the service.

Responsibilities

• The Quality Support Officer will have key skills and abilities to promote and oversee quality and quality improvement within POCT by keeping up to date with quality management issues and software systems that will enable continuous improvement.
• Will maintain all necessary record keeping and ensure training and competencies are completed and kept up to date.
• Will have the ability to collate and analyse data relating to the performance of the Quality Management System.
• Will be able to write and implement departmental procedures, supporting the Quality Managers on document control and co-ordinate updates and revisions.
• Will be able to independently conduct departmental audit, and report findings.
• Will be able to analyse non-conformities within departments and manage corrective, preventative and root cause analysis where appropriate.
• Ability to work accurately, neatly, and efficiently with good attention to detail.
• Will carry out any necessary procedure to comply with the individual Trusts’ POCT Policy.

Benefits and inclusion

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

Additional information

For further detailed information related to this role, please refer to attached JD and Person Specification.

This advert closes on Thursday 2 Oct 2025