PNC Support Services Administrator (Part Time)

Northumbria Police; North East; Hybrid; GBP 20,000 - 30,000; Part time

Job summary

Northumbria Police seeks a part-time PNC Support Services Administrator to assist in maintaining the Police National Computer. This role involves updating systems, managing warrants, and ensuring compliance with requests, all aimed at enhancing public safety. Join a community-focused team where diverse skills are valued.

Qualifications

• Experience with data management or administrative tasks preferred.
• Ability to handle requests and communicate effectively with various stakeholders.
• Understanding of compliance with legislation related to information handling.

Responsibilities

• Update and maintain Police National Computer (PNC) systems accurately.
• Process internal and external requests, ensuring compliance with legislation.
• Create and monitor warrant information to assist in offender apprehension.

Skills

Effective Communication

Data Management

Research Skills

Job description

Role:

Location: You will be predominantly based at Bedlington Police Station during training, then agile (home-based as well as working from Bedlington Police Station)

Hours/Contract: Part-time – 18.5 hours per week, permanent

Working for #TeamNP

Our purpose at Team NP is to keep people safe and fight crime. We have a large team of police staff and volunteers, offering opportunities for career development through various schemes and training programs. We promote a respectful, inclusive culture and support staff health and wellbeing with initiatives and support services.

Join us to be part of something meaningful and impactful.

The role

At Northumbria Police, we value diverse backgrounds and skills to serve our community. We are looking for a PNC Support Services Administrator in our Information Management Department.

Your responsibilities include maintaining and updating the Police National Computer (PNC) and other systems, coordinating with colleagues and partner agencies, managing DVLA inquiries, warrants, HM court results, and general inquiries.

What you’ll do

1. Update Systems: Ensure systems are updated accurately and timely, liaising with stakeholders to minimize risks.
2. Handle Requests: Process requests from internal and external sources in compliance with legislation, challenging non-compliant requests.
3. Manage Warrants: Create and maintain warrant information, gather additional data for offender apprehension, and monitor warrants.
4. Effective Communication: Communicate promptly to resolve issues and support operations.
5. Research and Resolve: Investigate issues on PNC records, including duplicates or incomplete data.