PMO Systems Specialist - Cost Systems

Transport for London; Greater London; Hybrid; GBP 67,000 - 73,000; Full time

Benefits offered by this job

Final salary pension scheme

Free travel on TfL network

30 days annual leave + holidays

Hybrid working arrangements

Private healthcare (optional)

Cycle-to-work scheme

Discounted travel (Eurostar etc.)

Job summary

Transport for London is seeking a PMO Systems Specialist focused on Cost Systems to deliver support for project planning, cost control, governance, and reporting within the PMO. The role requires deep experience with cost systems such as Contruent/PRISM and strong collaboration with stakeholders across the PMO and Tech & Data teams.

The post emphasizes developing capabilities, driving IT-enabled project controls, and contributing to a modern, data-driven PMO in a hybrid work environment with TfL

Qualifications

• Experience with cost and project control systems for major projects.
• Ability to configure and implement PMO information systems.
• Experience with APIs and data mapping.
• Ability to develop Power BI reports and dashboards.
• Experience managing IT vendors and external support.
• Strong stakeholder management in complex project environments.
• Knowledge of PRISM/Contruent and ITIL processes.

Responsibilities

• Provide expert PMO system support and ensure tools meet business needs.
• Liaise with software vendors for issues and support activities.
• Coordinate deployments of software upgrades and patches; manage backups.
• Support project set-up and project close-out within PMO systems.
• Develop data analytics, reports, and dashboards for performance insights.
• Lead collaboration between PMO, Tech & Data and contractors’ systems teams.

Skills

Influencing skills

Systems technical proficiency

Power BI

Project planning

Tools

Contruent

PRISM

Primavera

MS Project

Job description

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Key Information

Job title: PMO Systems Specialist - Cost Systems

Salar y: £67K - £73K + TFL Benefits (Depending on Skills,Knowledge,Experience)

Grade: Band 3

Contract type: TfL Reference: 5606

Team: PMO Project Systems Directorate: Chief Capital Officer

All offers of employment are subject to satisfactory right – to – work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.

*Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.

Overview of role

Working within the broad TfL PMO, you will role support delivery of London’s public transportation network. The focus will be on the following specialism: Project and Cost control systems – including Contruent/PRISM.

As a PMO Systems Specialist you will be responsible for providing a service to projects that supports technology enabled control and integration of project planning, risk management, governance, reporting, cost management, and resource management to facilitate strong tangible delivery, investment and business decision making.

As a member of a forward thinking PMO you will be expected to embrace and champion the uptake of modern methods within the PMO disciplines.

As an employee of TfL you will open up a broad range of project opportunities, across all modes of London’s public transport, and experience a generous package of benefits including free TfL travel for you and a named dependant.

Note:The internal job title for this role is 'Systems Specialist'

Job Purpose

The role is to provide technical expertise to the PMO Systems Team enabling them to ensure the appropriate tools are in place to support the current and future needs of the business.

The job holder will be expected to support the objectives of the relevant Systems Manager to provide in depth technical capabilities, act as a knowledgeable collaborative interface with key stakeholders within the Project Management Office (PMO) such as Specialist Project Control and Cost Managers and the project delivery community (Project Manager, Engineers and supply chain) to ensure issues are resolved promptly and emerging user requirements are addressed where practicable.

The job holder will be expected to develop and maintain relationship with the central TfL Tech & Data teams as required to ensure the ongoing service provision and development.

Key accountabilities

Accountable for:

• Ensuring that the Systems Manager has the technical capability at their disposal to fully support and maximise the value of specialist systems by providing in depth expert/developer level of the defined tools.
• Providing first line support troubleshooting PMO systems, liaising with software vendors for issues and support activities, managing user accounts, training and privileges to ensure external/specialist system provision is maintained.
• Interface with Tech & Data to identify and support deployment of software upgrades and patches, back‑up and recovery tasks. Support in‑flight projects through provision of guidance, expert services and super user support. To ensure compliance with TfL Tech & Data strategies and governance.
• To support the Systems Manager in facilitating project set‑up within relevant PMO systems. Ensure projects are appropriately closed out in the relevant PMO systems upon completion, including migration of information into business records and operational information systems.
• Undertake data analytics tasks and report development to provide performance insights including data, manipulation, transfer and visualisation activities using database query, scripting/ programming and dashboard skills ensuring projects and PMO Reporting Leads are provided with timely, accurate, reporting and analysis.
• To support the Systems Manager and the PMO Systems Professional Manager in leading the collaboration between the PMO, Tech & Data and contractors’ systems teams in developing approaches to optimise the use of technology to enable efficient delivery of TfL projects.
• Lead in designing, implementing, and deploying appropriate systems, configuration and skills into projects and guiding Cost and Project Control teams to maximise the benefits derived by using the tools and capabilities provided. This includes first line support and instruction to project teams.
• Provide expert knowledge and support to the development and setting of PMO information strategy.
• Develop personal capability to provide basic support for other PMO Information Systems, such as but not limited to, planning, business information and reporting tools.

Skills, Knowledge, Experience

Skills

• Good influencing skills to manage and motivate teams in and outside of directorate and embed Systems management methodology and process in support of delivery of high risk, value and complex project and programmes.
• Specific technical skills are expert/developer level experience in their relevant expert system.
• Relevant coding experience for application e.g. Blocky, Jscript, Power BI and MS InfoPath.
• Delivery skills:
• The provision Information Management and Reporting.
• Planning and implementation of technical changes.
• Project Planning and scheduling of work (Primavera, P6 or MS Project).

Knowledge

• Extensive knowledge and understanding of capital projects and programmes with an emphasis on systems supporting cost, performance management and integration.
• Systems management & benchmarking and how this supports and integrates with a wider high functioning environment.
• Expert and developer knowledge in working with specialist system (e.g. PRISM/Contruent).
• Knowledge of Information Technology Infrastructure Library (ITIL) processes.
• Extensive understanding of project delivery systems development approaches.
• Extensive knowledge in developing and building Power BI reports.
• Expert knowledge in the use of coding relevant to a specialist application.
• Expert knowledge in working with enabling technologies and project performance data.
• Contruent/PRISM and its key modules which includes PRISM G2/ Knowledge of Contruent SaaS implementations would be advantageous. Knowledge of other Cost and Project Control Systems such as Oracle OPM and SAP would be also be advantageous.

Experience

• Experience of creating, adapting and monitoring process around Cost and Project Control and informational systems in major projects and experience of implementing tools to support improvements.
• Experience of developing, configuring or implementing product development strategies for comparable organisations.
• Experience of project managing information technology/ systems projects and managing IT vendors.
• Experience in using and dealing with Application Programming Interfaces (APIs) and data mapping.
• Experience in managing stakeholder in a complex matrix managed project environment.
• Experience in developing templates for and aligning complex performance data to meet the performance management and reporting requirements of delivery projects.
• Experience in dealing with and implementing cost and project control concepts including Reporting Cadences, Control Accounts, Cost objects and elements, Work Breakdown Structures, Cost Reporting, Project Change Control, and data interfaces with other systems.

Application Process

We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Equality, diversity and inclusion

We are committed to equality, diversity and inclusion and aim to reflect the diverse communities we serve. We believe that a diverse workforce enables us to deliver better services and outcomes. Our goal is to make our recruitment as inclusive as possible. As a Disability Confident Leader, we actively encourage applications from disabled people. As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where the minimum essential criteria for skills, knowledge and experience has been met. In some circumstances, it may not be practical to offer an interview or assessment to every candidate who applies through the scheme and meet the minimum essential criteria; in these situations, we select candidates who best meet the minimum criteria for the job rather than interviewing all who meet them.

Across all recruitment activity, we recognise that selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistently and proportionately in line with our Disability Confident commitments.

We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Vetting Process

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter ( https://tfl.gov.uk/corporate/careers/our-vetting-process ) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.

Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
• 30 days annual leave plus public and bank holidays
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
• Private healthcare discounted scheme (optional)
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers
• Discounted Eurostar travel

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.