Trainer (Track Safety)

Transport for London; Acton; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Final salary pension

Free travel on TfL network

75% rail travel reimbursement

29 days annual leave

Hybrid working

Job summary

Transport for London is seeking a Trainer – Track Safety to deliver operational learning interventions across Acton, Stratford, Griffith House and depots. The role focuses on Track Safety training, Machine Room Awareness, and meeting business needs with high-quality learning interventions.

The ideal candidate will hold Level 3 trainer qualifications, be able to assess delegates, and deliver engaging sessions.

Qualifications

• Multi-skilled technical expertise in railway operations and track safety training.
• Experience delivering learning interventions to diverse groups.
• Ability to assess delegate skills and provide written feedback.

Responsibilities

• Deliver training at multiple locations to meet 24/7 operational needs.
• Provide professional training service to TfL, suppliers and contractors.
• Assess delegates and report pass/fail rates using standard procedures.
• Organise resources across locations to create conducive learning environments.
• Maintain up-to-date licences and qualifications.

Skills

Interpersonal skills

Communication

Training delivery

Learning needs analysis

Education

Level 3 trainer qualifications

Tools

OTSD Learning Course Management System

Electronic reporting systems

Job description

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Location: Acton, Stratford, Griffith hou, London Underground Ltd

Company: TfL, GLA or OPDC

Welcome to Transport for London Careers. Take a look at job opportunities with us and you may be surprised at what you discover: a rich heritage, a commercial outlook, an iconic brand, a unique public service. It all adds up to make Transport for London a great place to develop your career. Here you can start your journey!

Key Information

Trainer – Track Safety

Grade / Band: Q2

Contract: Permanent

Location:Acton, Stratford, Griffith House and all Depot’s

Trainer required to be accountable for delivering operationally focused learning interventions to teams and individuals across TFL, delivering high quality learning interventions in order to meet business needs, improve organisational capability and contribute towards TFL's core value. This role will involve delivering Track Safety, suite of training, and Machine Room Awareness Training to staff and contractors.

Key Responsibilities:

• To deliver quality training at multiple locations that meets the requirements of a 24/7 operational environment.
• To provide a professional, customer focus training service to TFL, its suppliers and contractors within the agreed timescales, costs and quality to ensure the delegate(s) are trained in the relevant field. Delivering training interventions to small and large groups.
• Deliver learning interventions to delegates in accordance with the OTSD Learning Course Management System to ensure the delegate(s) are trained to a high standard and in the relevant field.
• Deliver specified learning interventions, ensuring that all learning objectives are fully achieved in an atmosphere conducive to learning.
• Assess the skills, knowledge and behaviours of delegates, as laid down in the training specification, to ensure the delegate is getting the most out of the training session. Provide written feedback to delegates. Report on pass and fail rates using the training department's reporting procedures.
• Manage and organise resources inclusive of office, classroom and track at a variety of locations to create an atmosphere conducive to learning.
• Operate as an integral part of the Training Organisation, demonstrating and promoting the appropriate values and behaviours of the company, always portraying a positive and professional image.
• Keep your own primary licence and secondary licences up to date after acquisition

Skills, Knowledge and Experience

Knowledge

• Multi skilled technical expertise to include knowledge of the operational railway, safety in a track environment E
• Extensive knowledge of all areas of the training cycle D
• Knowledge of the capabilities of e-learning and other mediums as a learning methodology.D
• Knowledge and awareness of relevant safety legislation and TfL safety processes E
• Knowledge of post course electronic reporting systems and reporting processes. D
• Act as a subject matter expert in relation to training activities E

Skills

• Level 3 trainer qualifications or equivalent D
• Ability to assess delegates’ skills, knowledge and behaviours through approved methods. D
• Highly developed interpersonal skills with the ability to relate to people at all levels and adapt to the needs of particular groups or individuals as required. E
• Excellent communication and influencing skills, both oral and written. E
• Ability to think creatively and provide multiple potential solutions to meet a learning need. E
• Ability to translate complex concepts and procedures into practical, easy to follow solutions that meet business need. E

Experience

• Holds PWT-EH or PWT-TH in the track environment and a SCL to this level E
• Holds or willing to work towards Lift & Escalator Industry Association (LEIA) distance learning course for both L&E or equivalent with min 2 years experience D
• Demonstrable successful expertise in delivering a range of training interventions including one to one coaching, presenting to groups, collaborative learning and facilitation. D
• Ability and qualifications to enable assessments that take place on the job and simulation. D
• Experience of conducting thorough training needs analyses at all levels, pre course through to post course competences D
• Demonstrable commitment to the achievement of exceptional customer care. E
• Understanding the competence program for the specific skill set. D
• TAQA A1 or equivalent assessor competence D

Additional Information:

• This is a safety critical role; you will be required to pass a medical

Equality and Diversity

We are committed to equality, diversity and inclusion and aim to reflect the diverse communities we serve. We believe that a diverse workforce enables us to deliver better services and outcomes. Our goal is to make our recruitment as inclusive as possible. As a Disability Confident Leader, we actively encourage applications from disabled people. As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where the minimum essential criteria for skills, knowledge and experience has been met. In some circumstances, it may not be practical to offer an interview or assessment to every candidate who applies through the scheme and meet the minimum essential criteria; in these situations, we select candidates who best meet the minimum criteria for the job rather than interviewing all who meet them.

Across all recruitment activity, we recognize that selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistently and proportionately in line with our Disability Confident commitments.

We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

All offers of employment are subject to satisfactory right-to-work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.

Vetting Process:

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter( https://tfl.gov.uk/corporate/careers/our-vetting-process )explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn't match or can't be verified, we may not be able to move forward with your application, but we'll always treat you with transparency, respect, and clear communication throughout.

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
• 29 days annual leave plus public and bank holidays
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers
• Discounted Eurostar travel

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.