PMO Support Officer

NHS; United Kingdom; Hybrid; GBP 31,000 - 38,000; Full time

Job summary

A regional healthcare organization is looking for a Digital PMO Support Officer to provide administrative support for digital projects. This role involves maintaining project standards and documentation, acting as a contact point for inquiries, and supporting project meetings. The ideal candidate should have GCSEs or NVQ equivalent, knowledge of PMO processes, and proficiency in project planning tools. This position offers flexible working arrangements and contributes to important healthcare projects.

Benefits

Flexible working arrangements

Development opportunities

Qualifications

• GCSE/A Level or equivalent NVQ (including Maths and English).
• Qualification in PMO such as P3O Foundation.
• Knowledge of project delivery and governance.

Responsibilities

• Provide administrative support for portfolio, programme, and project management activities.
• Assist in maintaining project standards, documentation, and records.
• Act as a point of contact for project management inquiries.

Skills

Project delivery and governance

Knowledge of PMO processes

Proficiency in Microsoft Project

Education

GCSE/A Level or equivalent NVQ

Qualification in PMO such as P3O Foundation

Tools

Enterprise PMO systems and databases

Job description

Job summary

As a Digital PMO Support Officer, you will provide portfolio, programme, and project management administrative support to the Digital PMO Leadership Team. Reporting to the Digital Transformation Programme Manager, you will be responsible for delivering professional and efficient administrative support to enable the successful delivery of digital projects.

This role offers an engaging introduction to project procedures, tools, and techniques, and you will play a key role in maintaining project standards across the team.

This is a varied role within a friendly, supportive, and talented team, offering development opportunities and supporting the delivery of important NHS projects.

Main duties of the job

• Provide administrative support for portfolio, programme, and project management activities.
• Assist in maintaining project standards, documentation, and records.
• Act as a point of contact for project management inquiries from across the organization.
• Become a subject matter expert in project management tools and processes.
• Support project meetings, including minute-taking, action tracking, and report generation.
• Contribute to establishing and embedding consistent project delivery standards.

About us

The Digital PMO at EMAS oversees the delivery of digitally enabled projects, aiming to improve accountability, decision-making, transparency, and visibility within the organization.

Our goal is to ensure projects are launched appropriately, delivered consistently, and meet high standards of quality and timeliness.

Details

Date posted: 01 August 2025

Pay scheme: Agenda for change

Band: Band 5

Salary: £31,049 to £37,796 per year

Contract: Permanent

Working pattern: Full-time, flexible, home or remote working

Location: Beechdale, Beechdale Road, Nottingham, NG8 6PY

Job responsibilities

Further details are available in the attached Job Description/Person Specification.

Person Specification

Qualifications (Essential):

• GCSE/A Level or equivalent NVQ (including Maths and English)
• Qualification in PMO such as P3O Foundation
• Knowledge of project delivery and governance
• Experience with enterprise PMO systems and databases
• Practical knowledge of change control processes
• Understanding of project management competencies like risk, planning, and governance
• Proficiency in project planning tools such as Microsoft Project

Qualifications (Desirable):

• Project management qualifications such as APM Project Foundations or PRINCE2 Foundation
• Skills in estimating, scheduling, and critical path analysis

Other requirements

This post is subject to a Disclosure and Barring Service check.

Employer details

East Midlands Ambulance Service NHS Trust

Address: Beechdale, Beechdale Road, Nottingham, NG8 6PY

Website: https://www.emas.nhs.uk/