PMO Support Analyst 12 month FTC

Isio; Birmingham; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Join Isio as a PMO Support Officer on a 12-month fixed-term contract, responsible for coordinating projects and liaising with stakeholders. This hybrid role based in Birmingham will leverage your organisational and project support skills to ensure successful project delivery within regulated standards.

Benefits

Development opportunities

Hybrid working arrangements

Variety of experience

Qualifications

• Proven ability in project support.
• Experience in managing documentation and schedules.
• Strong stakeholder management and communication skills.

Responsibilities

• Coordinate and deliver business projects.
• Manage project documentation and schedules.
• Monitor project timelines and budgets.

Skills

Organisational skills

Documentation management

Project support

Stakeholder communication

Risk management

Education

PM certifications (e.g., PRINCE2)

Job description

We’re growing and want you to be a part of our journey.

PMO Support Officer (PSO) - 12 month Fixed Term Contract

The PMO Support role is responsible for the coordination and delivery of a business project, working closely alongside the TMG (Technical Model Group)team and Project Manager. The PSO organises the planning and execution of a project which includes scheduling tasks, risk and progress management, liaising with stakeholders, as well as monitoring finances and controlling budgets.

A PSO acts as the driving force and has a direct impact on the efficiency and overall success of the project. This requires excellent communication, organisational skills, logical thinking and problem solving.

Roles and Responsibilities:

Proven ability and experience of project support including,

1. Administrative & Logistical Support

• Manage project documentation (e.g., project plans, status report, budgets).
• Schedule meetings, track deadlines, and coordinate resources across cross-functional teams (e.g., project, development, TMG and business).

Project Coordination

• Assist Project Managers in delivering projects as well as the Technical Model Group (TMG) Team.
• Monitor project timelines and budgets, ensuring alignment with Isio’s financial and regulatory standards.

Compliance & Reporting

• Ensure adherence to internal governance frameworks.
• Prepare progress reports for senior leadership, highlighting risks (e.g., regulatory changes, investment volatility).

Stakeholder Communication

• Act as a liaison between project teams, developers, and third-party vendors.
• Draft client communications (e.g., updates on projects).

Risk Management

• Identify and escalate project risks (e.g., data security issues, delays in projects, inter-dependencies).
• Support audits and quality assurance processes.

Key Skills & Experience

• Organisational & Documentation: Manage project plans, budgets, schedules, and cross-team coordination.
• Project Support: Assist PMs/TMG, monitor timelines/budgets, ensure compliance.
• Compliance & Risk: Prepare reports, adhere to governance, identify/escalate risks (e.g., delays, security).
• Stakeholder Liaison: Bridge teams/vendors, draft client updates.
• Preferred: PM certifications (e.g., PRINCE2), financial sector experience.

Demonstrated Commitment to our Core Purpose

• Power in Partnership: We work in partnership with our clients & each other – building open and trusted relationships. Working together allows us to deliver the best for our clients.
• Future Focus: We want to push our industry forward by solving problems in better ways that benefit both our clients & society.
• Strength in Difference: We work with diverse perspectives to find better solutions. Working with differences makes us stronger.
• People First: We recognise that pensions is a people business. People are the source of Isio’s expertise and it is people’s lives that we affect through our advice.

Where is the role?

This role is based in our Birmingham office.

We work on a hybrid basis, offering the opportunity for colleagues to split their time between working in the office and at home, with an expectation of 2 -3 days in the office.

What we offer you

Isio is a people business, and we’re committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business. The variety of work that’ll be available to you will enable you to do this.

You can find out more about Isio and the benefits we offer here Isio - Careers & Benefits.

About Isio

Isio was ‘born’ in 2020 from the sale of KPMG UK’s Pension Practice to a private equity firm. An industry-leading challenger, we provide diverse expertise spanning Pensions, Investment, Benefits and Wealth to give clients an integrated experience.

Isio is built by challengers, innovators and forward-thinkers, grounded around a vision which strives to deliver greater financial confidence for everyone. We empower and develop those who join us – valuing curious minds and giving people the freedom to outperform. Known and respected for our agility, we harness specialist experience, bold thinking and the desire to push the boundaries of what we can achieve for our clients, from small to blue chip, public to private.

At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact.

We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.

If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please email [e-mail]