PMO Quality & Governance Analyst

EG Group; Horwich; Hybrid; GBP 38,000 - 58,000; Full time

Benefits offered by this job

Bonus scheme

Hybrid working

Cycle to Work

Maternity leave

Annual leave

Leave buy back

Gym membership

Volunteering day

Wellbeing facilities

On-site parking

Dress Down Fridays

Eye tests

Job summary

Cumberland Farms is seeking a PMO Quality and Governance Analyst to support governance, quality assurance, and oversight across the project portfolio in the PMO function.

You will collaborate with project managers and senior stakeholders to maintain governance docs, support portfolio boards, and ensure project data accuracy and compliance.

Qualifications

• Degree or relevant qualification in Project Management or a related discipline.
• Strong understanding of PMO governance, project controls, and compliance frameworks.
• Experience working with project management tools such as ServiceNow or similar portfolio management systems.
• Experience maintaining SharePoint environments and managing governance documentation.
• Strong analytical skills with excellent attention to detail.
• Confident communication and stakeholder engagement skills.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
• A proactive and organised approach with the ability to manage multiple priorities.

Responsibilities

• Supporting administration and continuous improvement of PMO systems and tools, including ServiceNow and SharePoint.
• Maintaining and updating PMO governance documentation, including the PMO handbook, frameworks, and training materials.
• Reviewing portfolio data and project documentation to ensure alignment with governance and compliance standards.
• Supporting Design Authority and Portfolio Board processes, including validating documentation and maintaining associated trackers.
• Producing portfolio reports, compliance dashboards, and ad-hoc analysis to support project oversight and decision-making.
• Working closely with project managers and stakeholders to improve project data quality and governance compliance.
• Identifying opportunities to enhance PMO tools, processes, and reporting to support continuous improvement.

Skills

PMO governance

Analytical skills

Stakeholder engagement

Communication

Attention to detail

MS Office (Excel, PowerPoint, Word)

Education

Degree in Project Management or related field

Tools

ServiceNow

SharePoint

Job description

Cumberland Farms are looking for a PMO Quality and Governance Analyst to support the delivery of strong governance, quality assurance, and operational oversight across the project portfolio. Working within the PMO function, you will play a key role in maintaining project governance frameworks, supporting portfolio reporting, and ensuring project teams follow agreed processes and standards.

This role will involve working closely with project managers and senior stakeholders to maintain governance documentation, support portfolio boards, and help ensure project information is accurate, accessible, and compliant. It would suit someone who is highly organised, detail-oriented, and interested in improving how projects are delivered across the organisation.

Why Join Cumberland Farms?

• Discretionary performance-based bonus scheme
• Grow your career – gain accredited qualifications, apprenticeships, and progression opportunities within a global organisation
• Hybrid working – up to 2 days per week (dependent on role and business needs)
• Salary Sacrifice Schemes – Cycle to Work and Car Scheme available
• Enhanced Maternity & Paternity leave
• Generous annual leave entitlement
• Annual leave buy back scheme – purchase up to 5 additional days
• Discounted gym membership – stay healthy and save on fitness costs
• One paid volunteering day per year
• Wellbeing facilities – space to relax and recharge
• Free secure on-site parking
• Dress Down Fridays
• Free VDU eye test

What you’ll be doing:

• Supporting the administration and continuous improvement of PMO systems and tools, including ServiceNow and SharePoint.
• Maintaining and updating PMO governance documentation, including the PMO handbook, frameworks, and training materials.
• Reviewing portfolio data and project documentation to ensure alignment with governance and compliance standards.
• Supporting Design Authority and Portfolio Board processes, including validating documentation and maintaining associated trackers.
• Producing portfolio reports, compliance dashboards, and ad-hoc analysis to support project oversight and decision-making.
• Working closely with project managers and stakeholders to improve project data quality and governance compliance.
• Identifying opportunities to enhance PMO tools, processes, and reporting to support continuous improvement.

This list is not exhaustive and may be added to or amended from time to time.

What we’re looking for:

• Degree or relevant qualification in Project Management or a related discipline.
• Strong understanding of PMO governance, project controls, and compliance frameworks.
• Experience working with project management tools such as ServiceNow or similar portfolio management systems.
• Experience maintaining SharePoint environments and managing governance documentation.
• Strong analytical skills with excellent attention to detail.
• Confident communication and stakeholder engagement skills.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
• A proactive and organised approach with the ability to manage multiple priorities.

Who is Cumberland Farms?

Cumberland Farms has a proud heritage dating back to 1939 and today is part of a global retail organization serving customers and communities across multiple markets including the U.S., U.K., Germany and Benelux. With operations spanning convenience retail, foodservice, fuel, and other retail formats, our business is supported by a broad network of stores, sites, distribution operations, and support teams.

As our global organization transitions under the Cumberland Farms brand, our businesses, including those historically operating as EG Group, are coming together with shared values, capabilities, and a commitment to delivering exceptional experiences for our customers and colleagues.

Together, we are building on the strength and heritage of our businesses while creating a more connected global organization with a clear strategic direction and a continued focus on supporting our customers, colleagues, and communities across all the markets we serve.

Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group.