Pmo PM sap

Axiom Software Solutions Limited; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Community Manager to bridge the gap between technical teams and end users. This fully remote role requires strong communication and organizational skills, focusing on enhancing user experience with the Microsoft 365 suite. You will be responsible for creating strategies that foster collaboration and continuous learning, while also managing stakeholder engagement and feedback. If you are passionate about driving user adoption and improving experiences, this opportunity is perfect for you.

Qualifications

• Experience in Project Management and IT communications is essential.
• Strong stakeholder engagement and change management skills required.

Responsibilities

• Act as a liaison between IT and end users to enhance product adoption.
• Create impactful content and moderate community sessions.

Skills

Stakeholder Engagement

Change Management

Communication Skills

Organizational Skills

Customer Engagement Methodologies

Team Player

Education

Professional education in Project Management

Information Technology

Communications/Marketing

Tools

Microsoft 365 Suite

Job description

Job title: PMO- PM

Location: Anywhere in UK

Fully remote

Contract under Inside IR35

Job Description:

EXPECTATIONS AND TASKS:

1. As Community Manager, you are the interface between the technical organization and the end user community. This role includes the following responsibilities:
2. Responsible for the creation and strategy of programs between the IT service team and the end user community, ensuring that the products are delivered and consumed as intended.
3. Build a trusted brand presence, both virtually and in person, by moderating sessions and events, creating impactful content, and researching and adopting trends.
4. Have excellent communication and interpersonal skills.
5. Technical understanding around the capabilities of the Microsoft 365 suite, and the ability to demonstrate it and influence within groups.
6. Act as a liaison between the business and the IT organization, relaying the requirements and feedback from both sides.
7. Build a culture around collaboration and continuous learning.
8. Perform administrative tasks to maintain programs/events that drive adoption and improve user experience.
9. Creation of content to help improve adoption and user experience.
10. Product Owner for an application that assists in adoption and user experience.
11. Identify and monitor the adoption of Microsoft 365 Suite and programs to assist in adoption.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES:

1. Professional education or study in Project Management, Information Technology, Communications/Marketing or equivalent.
2. Hands-on experience with stakeholder engagement. Managing customer issues & escalations.
3. Extensive experience with customer engagement methodologies and service lifecycle.
4. Excellent coordination and organizational skills.
5. Change Management experience.
6. Team player.
7. Advanced communication and presentation skills.
8. Fluent in English mandatory. German beneficial.