PMO Manager

Government Recruitment Service; Newcastle upon Tyne; On-site; GBP 40,000 - 50,000; Full time

Job summary

A government department is seeking a Programme Management Office Manager to lead project initiatives and ensure high standards within the Real Estate Projects and Investment Team. The role requires strong stakeholder engagement, performance monitoring, and the ability to handle risk management. Applicants should have experience in project management and a collaborative working style. This is an exciting opportunity to join a team committed to improving public services in the UK.

Qualifications

• Experience in managing projects and programmes effectively.
• Strong skills in stakeholder communication and engagement.
• A good understanding of risk and issue management.

Responsibilities

• Set up and close projects effectively.
• Monitor and review project and programme performance.
• Manage stakeholder engagement and communication.

Skills

Stakeholder engagement

Performance monitoring

Capacity planning

Risk management

Change control

Education

Experience in project management

Job description

Overview

The Department for Work and Pensions (DWP) is one of the government’s largest public service departments with a sizeable annual budget, serving over 20 million citizens.

The estate spans 1.4 million square metres across 800+ sites and supports around 78,000 colleagues.

Our vision includes DWP colleagues, supply chain, partners and, most fundamentally, the customers the Department exists to serve. They are the reason for our existence.

We are responsible for the day-to-day operation of our vast Estate by managing a private sector supply chain that delivers essential services such as Security Guarding, Maintenance, Property and Leasehold Management, Construction, Cleaning and Facilities Management.

DWP Estates is not just about maintaining buildings - it’s about transformation. Our strategic goals include:

• Transitioning to a smaller, more affordable, and adaptable estate to meet future needs
• Investing in infrastructure through planned replacement works
• Embedding sustainability in line with Government Greening Commitments (GGCs)
• Delivering cost-effective services while maintaining high standards
• Creating a professional, best-in-class working culture across the Government Property profession

Our Estates strategy ambitions have been refreshed to take us through to 2030:

• OPTIMISE: Continue to transition to a more affordable and adaptable DWP estate that creates productive environments
• INVEST: Investment in an improved environment that better meets the needs of customers and colleagues and minimises service disruption
• SUPPORT the drive for sustainability throughout DWP
• DELIVER: Expertly deliver improving, cost-effective services for DWP
• THRIVE: Continue to develop a working culture for DWP Estates that is best in class across government

There is no better time to join the award winning DWP Estates team.

Role

As Programme Management Office Manager, you will work closely with all teams within the Real Estate Projects and Investment Team, representing DWP in the intelligent client role with the supply chain network, and the Estates Programme Assurance Service (EPAS). Reporting to the G7 Senior PMO Manager, you will work as part of a collaborative team to define and maintain standards for project and programme management within DWP, as well as measuring supplier performance against their contractually agreed requirements. The PMO will strive to standardise and introduce economics of repetition in the execution of projects and programmes. The PMO will be the source of high quality and timely documentation, guidance, and metrics on the practice of project and programme management and execution within DWP. The PMO Team will have key accountabilities across the 3 key PMO functions, as described below.

Government Property Profession Career Framework (Link)

This role sits within the following:

• Job Family – Property and Construction Projects
• Core Role - Property and Construction Project Management
• Level - Practitioner

Key Accountabilities

• Portfolio Planning Function
  • Programme & project set-up & closure
  • Stakeholder engagement & communication
  • Capacity planning & resource management
  • Performance monitoring (including Supply Chain Management)
• Programme & Project Delivery Function
  • Monitoring, review & assurance of projects & programmes
  • Project & programme level reporting
  • Risk & issue management
  • Change control
  • Financial reporting
  • Quality assurance
  • Information management
  • Secretariat
• Centre of Excellence Function
  • Standards, methods, processes & tools
  • Internal consultancy
  • Organisational learning & knowledge management
  • People & skills (PPM competencies & upskilling of team members)