PM Traffic Operator

jobs24.co.uk; Gloucester; On-site; GBP 25,000 - 32,000; Full time

Job summary

An established industry player is seeking a dedicated Traffic Operator to join their Gloucester team on a full-time basis. In this pivotal role, you will manage driver briefings, handle data entry for orders and KPIs, and resolve customer queries, ensuring smooth operations. With a focus on health and safety, you will contribute to a positive workplace culture while collaborating closely with transport functions and drivers. This position offers a competitive salary and a range of attractive benefits, making it a fantastic opportunity for those looking to make a meaningful impact in a dynamic environment.

Benefits

25 days holiday plus bank holidays

Option to buy additional holiday days

High street discounts

Cycle to work scheme

Workplace pension

Qualifications

• Proven experience in administration and customer service roles.
• Working knowledge of Driver Hours Regulations and Health & Safety.

Responsibilities

• Manage driver briefings and ensure accurate data reporting.
• Resolve customer queries and assist with fleet management.
• Contribute to health and safety initiatives on site.

Skills

Data entry

Customer service

Health & Safety knowledge

Driver Hours Regulations

Administration

Communication skills

'Can do' attitude

Job description

We are seeking a talented Traffic Operator to join us on a full-time, permanent basis at our Gloucester site. The shift pattern is Monday to Friday, 15:00 to Midnight.

Responsibilities:

• Driver briefing and de-briefing, ensuring accuracy of data and reporting of defects, accidents, and delivery issues.
• Data entry of orders, statistics, customer reports, KPIs, and drivers' daily activities (adjusting schedules where needed).
• Resolve customer queries via phone, email, or face-to-face, liaising with the onsite logistics functions.
• Assist with the management of the fleet of vehicles and trailers.
• Contribute to site health and safety initiatives, meetings, and briefings.
• Working knowledge of Driver Hours Regulations and experience within Health & Safety.
• Proven experience in an administration capacity.
• Demonstrate a 'can do' attitude with the drive to promote a positive culture to achieve the best out of your team.
• Build and maintain a strong partnership with the transport functions and drivers to ensure regular communication is delivered.

Compensation and Benefits:

We are looking to offer a salary of up to £31,537 (inclusive of shift allowance). We provide 25 days of holiday (plus bank holidays), with the option to buy additional days. You'll have access to a variety of high street discounts, a cycle to work scheme, a workplace pension, and many other perks.