Plumbing Engineer - Ilford

HomeServe Plc.; Ilford; On-site; GBP 38,000 - 43,000; Full time

Job summary

A leading home service provider is seeking a Plumbing Engineer to perform maintenance and repairs on plumbing systems in homes. This full-time role involves delivering exceptional service while being supported by thorough training. Candidates should have plumbing experience, Level 2 certification, and strong customer service skills. A full UK Driving Licence is required. The position offers competitive salary and a comprehensive benefits package.

Benefits

Additional paid overtime

Comprehensive pension scheme

33 days annual leave

Company van with fuel card

Access to training facilities

Qualifications

• Experience working as a plumber in domestic housing.
• Full UK Driving Licence with no more than 6 penalty points.
• 1st and 2nd fix plumbing experience.

Responsibilities

• Perform maintenance and repairs on plumbing systems.
• Deliver industry-leading service to customers.
• Enhance the company's reputation and drive customer growth.

Skills

Customer service skills

Proactive attitude

Problem-solving skills

Attention to detail

Education

Level 2 in Plumbing

Job description

About the role: At HomeServe, we prioritize the customer experience. As a Plumbing Engineer, you will perform maintenance and repairs on plumbing systems in our customers' homes. Your role will involve delivering industry-leading service, enhancing our reputation, and driving customer growth.

About You: At HomeServe, you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to make a difference. We offer a fun, friendly, and inclusive environment that recognizes individual contributions. Training & Support: To help you settle into your career, you'll undertake our extensive training program:

1. Week 1: Attend our Head Office in Walsall, Monday - Friday, covering all aspects of HomeServe, health and safety, and receiving your tools and equipment.
2. Week 2: Be paired with an experienced HomeServe Plumbing Engineer.

Where appropriate, we will cover your accommodation and meal allowance during induction.

The next steps: If you believe you're the right fit, click 'Apply Now'! Our people make what we do special. As part of the HomeServe family, your job is to prioritize our customers, and we will equip you with everything needed to succeed.

About Us: HomeServe has over 30 years of experience caring for the nation's homes. We provide emergency cover and repairs in plumbing, drainage, heating, and electrics, available 24/7.

• Level 2 in Plumbing (certificates required upon success)
• 1st and 2nd fix plumbing experience
• Experience working as a plumber in domestic housing
• Full UK Driving Licence with no more than 6 penalty points
• Excellent customer service skills
• Proactive, 'can do' attitude
• Keen eye for detail and problem-solving skills

Location: Ilford

Type: Full Time, 40 hours/week, including some weekends, evenings, and bank holidays

Salary: £38,800 - £42,950 (dependent on experience) plus a guaranteed £3,000 bonus in the first year

We offer an industry-leading rewards package including:

• Additional paid overtime
• Comprehensive pension scheme with Income Protection
• 33 days annual leave (including bank holidays), with options to buy, sell, or carry over up to an additional week
• Up to £2,500 in salary sacrifices for Smart Tech and Home Improvements at stores like Ikea and Currys
• Free HomeServe Cover 8 policy
• Employee assistance program
• Company van with fuel card
• Use of company tools, uniform, and PPE
• Access to training facilities and coaching for ongoing development
• Learning and development opportunities
• Monthly team meetings and reviews