Plumbing Engineer

HomeServe Plc.; Telford; On-site; GBP 37,000 - 44,000; Full time

Benefits offered by this job

Company van & fuel card

All tools, uniform & PPE provided

Pension with income protection

33 days holiday (buy/sell)

Job summary

HomeServe is seeking a Plumbing Engineer to work in customers' homes, carrying out repairs and maintenance across a range of plumbing systems. This field-based role covers nationwide locations, with an average of 40 hours per week and a salary range of £36,720–£44,120 plus a guaranteed first-year bonus of £1,500 or £3,000 depending on location.

You will diagnose issues, perform 1st/2nd fix work in domestic properties, and deliver excellent customer service while working independently.

Qualifications

• Level 2 plumbing qualification is required.
• Experience in 1st and 2nd fix plumbing in domestic properties.
• Full UK driving licence (max 6 penalty points) and strong customer-service skills.

Responsibilities

• Diagnosing and fixing plumbing issues such as leaks, faults and damaged pipework.
• Completing 1st and 2nd fix plumbing work in domestic properties.
• Repairing and maintaining household plumbing systems.
• Managing jobs independently while delivering excellent customer service.
• Representing HomeServe in customers' homes with professionalism and care.

Skills

Customer service

Problem solving

Independence

Positive attitude

On-site

Education

Level 2 Plumbing Qualification

Job description

Plumbing Engineer

2026-09-25T01:32:59

Location: Telford, Shropshire, GB, TF3 4

Type: Any

2026-10-25T17:07:17.53

Job Description

About The Role Join HomeServe as a Plumbing Engineer and play a vital role in keeping our customers' homes running smoothly.

Location: Nationwide

Salary: £36,720 - £44,120 (depending on experience) + £1,500 or £3,000 guaranteed bonus in your first year (location dependent)

Hours: You will average 40 hours per week (including evenings, weekends and bank holidays)

HomeServe are constantly looking for new Plumbing Engineers to join our team. We may not have a vacancy in your location right now but if you apply, we will contact you when a vacancy in your area becomes available. Please note if you do not meet the required skills and experience, HomeServe reserves the right to not progress with your application.

What you'll be doing

As a Plumbing Engineer, you'll work in customer's homes carrying out repairs and maintenance across a range of plumbing systems. Your day-to-day will include:

• Diagnosing and fixing plumbing issues such as leaks, faults and damaged pipework
• Completing 1st and 2nd fix plumbing work in domestic properties
• Repairing and maintaining household plumbing systems
• Managing jobs independently while delivering excellent customer service
• Representing HomeServe in customers' homes with professionalism and care

This is a field-based role where no two days are the same, giving you variety and autonomy in your work.

What you'll get

HomeServe offers a competitive package designed to support you both at work and at home:

• Competitive salary + £1,500 or £3,000 guaranteed bonus (year one)
• Paid overtime opportunities
• Pension scheme with income protection
• 33 days holiday (buy/sell options)
• Company van & fuel card
• All tools, uniform & PPE provided
• Access to industry-leading training & ongoing development
• Free HomeServe Cover 8 policy
• Smart tech salary sacrifice (Ikea/Currys)

About You - What we're looking for

• Level 2 qualification in Plumbing
• Experience in 1st and 2nd fix plumbing
• Experience working in domestic properties
• Full UK driving licence (max 6 penalty points)
• Strong customer service skills
• Ability to work independently and solve problems on site
• A positive, proactive approach to your work

Training and Support

We'll give you everything you need to succeed from day one:

• Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office
• Week 2: On-the-job training alongside an experienced HomeServe Plumbing Engineer (where required, we will pay for your accommodation and meal allowance for your induction)

Why join HomeServe?

At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most.

About Us

HomeServe has got over 30 years' experience taking care of the nation's homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics, our home experts are ready to get the job done.