Plumbing Engineer

HomeServe Membership Ltd; Southend-on-Sea; On-site; GBP 41,000 - 44,000; Full time

Benefits offered by this job

Company van & fuel card

33 days holiday (buy/sell)

Pension with income protection

Tools, uniform & PPE provided

Industry-leading training & ongoing发展

Free HomeServe Cover 8 policy

Smart tech salary sacrifice

Job summary

HomeServe Membership Ltd is seeking a Plumbing Engineer to service customers in their homes. You will diagnose, repair, and maintain plumbing systems, completing 1st and 2nd fix work while delivering excellent customer service. This field-based role requires driving, independence, and a proactive approach.

The package includes a salary of £40,720–£44,120 depending on experience, plus a guaranteed £3,000 bonus in year one, 40-hour weeks, and benefits such as overtime, pension, and tools provided.

Qualifications

• Level 2 Plumbing qualification.
• Experience in 1st and 2nd fix plumbing.
• Experience working in domestic properties.
• Full UK driving licence (max 6 penalty points).
• Strong customer service skills.
• Ability to work independently and solve problems on site.

Responsibilities

• Diagnose and fix plumbing issues in customers' homes.
• Complete 1st and 2nd fix plumbing work in domestic properties.
• Repair and maintain household plumbing systems.
• Manage jobs independently while delivering excellent customer service.
• Represent HomeServe in customers' homes with professionalism and care.

Skills

Customer service

Independent work

Problem solving

Proactive attitude

Education

Level 2 Plumbing qualification

Job description

Join HomeServe as a Plumbing Engineer and play a vital role in keeping our customers' homes running smoothly.

• Level 2 qualification in Plumbing
• Experience in 1st and 2nd fix plumbing
• Experience working in domestic properties
• Full UK driving licence (max 6 penalty points)
• Strong customer service skills
• Ability to work independently and solve problems on site
• A positive, proactive approach to your work

At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.

We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most.

Salary: £40,720 - £44,120 (depending on experience) + £3,000 guaranteed bonus in your first year

Hours: You will average 40 hours per week (including evenings, weekends and bank holidays)

What you'll be doing

As a Plumbing Engineer, you'll work in customer's homes carrying out repairs and maintenance across a range of plumbing systems. Your day-to-day will include:

• Diagnosing and fixing plumbing issues such as leaks, faults and damaged pipework
• Completing 1st and 2nd fix plumbing work in domestic properties
• Repairing and maintaining household plumbing systems
• Managing jobs independently while delivering excellent customer service
• Representing HomeServe in customers' homes with professionalism and care

This is a field-based role where no two days are the same, giving you variety and autonomy in your work.

What you'll get

HomeServe offers a competitive package designed to support you both at work and at home:

• Competitive salary + £3,000 guaranteed bonus (year one)
• Paid overtime opportunities
• Pension scheme with income protection
• 33 days holiday (buy/sell options)
• Company van & fuel card
• All tools, uniform & PPE provided
• Access to industry-leading training & ongoing development
• Free HomeServe Cover 8 policy
• Smart tech salary sacrifice (Ikea/Currys)