Plumbing and Drainage Engineer

Ipsum Utilities Limited; Crediton; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

20 days annual leave

Group Personal Pension Plan

Career development opportunities

Cycle to Work scheme

Life assurance

Job summary

Ipsum Utilities Limited is seeking a skilled Plumbing and Drainage Engineer to operate from a fully equipped company van, delivering services across commercial, residential, industrial and utility sites in the UK. You will perform drainage and plumbing works, assess asset conditions, create high-quality reports and support jetting operations when required.

The role requires a full driving licence, NVQ Level 2 in Plumbing or above, and a strong focus on health and safety.

Qualifications

• Full, clean driving licence required.
• NVQ Level 2 in Plumbing or above.
• Experience with rotary cleaning equipment advantageous.
• Confined Space Level 2 (or above) desirable.
• High-pressure water jetting experience beneficial.
• Water Hygiene and Reverse Assist experience advantageous.
• PTS or HGV qualifications desirable but not essential.

Responsibilities

• Complete work as directed by planning team and site requirements.
• Ensure compliance with working hours, health and safety, quality and environmental standards.
• Carry out daily vehicle checks and report issues.
• Produce accurate reports and raise recommendations for further work.
• Use systems to record and manage work (e.g., Ipsum Live Jobs).
• Build strong relationships with clients, colleagues and stakeholders.
• Work flexibly as part of a 24/7 operation, including early starts, weekends and UK travel.

Skills

Driving licence

Customer-focused

Health & safety

Report writing

Time management

Team or independent work

IT literacy

Communication

Self-motivation

Education

NVQ Level 2 in Plumbing or above

Job description

As a Plumbing and Drainage Engineer, you will work from a fully equipped company van, delivering services across a wide range of environments including commercial, residential, industrial, rail, road and utility sites. You will carry out drainage and plumbing works, assess asset conditions, analyse findings and produce high-quality reports. You will also work alongside jetting units when required, taking responsibility for site activity and ensuring work is delivered safely, efficiently and within agreed timescales. You will…

• Complete all work as directed by the planning team
• Ensure compliance with working hours, health and safety, quality and environmental standards
• Carry out daily vehicle checks and report any issues
• Adhere to all company policies and procedures at all times
• Report all site-related incidents promptly
• Complete job sheets for every task, including photographic evidence
• Identify issues early and take action to prevent escalation
• Ensure the correct equipment is available and used for each task
• Deliver a first-time fix approach wherever possible
• Take responsibility for all site work and outputs
• Produce accurate reports and raise recommendations for further work where required
• Use systems such as Big Change, FYLD and Ipsum Live Jobs to record and manage work
• Build strong working relationships with clients, colleagues and stakeholders
• Work flexibly as part of a 24/7 operation, including early starts, weekends and UK travel when required
  We are looking for a skilled and motivated individual with experience in drainage or plumbing who takes pride in delivering high-quality work and excellent customer service.
• Previous experience within the utilities or drainage industry
• Full, clean driving licence
• NVQ Level 2 in Plumbing or above
• Experience with rotary cleaning equipment
• Confined Space Level 2 (or above)
• High-pressure water jetting experience
• Manual Handling and First Aid at Work certification
• CSCS card and Fit to Work status
• Water Hygiene and Reverse Assist experience
• PTS or HGV qualifications desirable but not essential
• Experience in a customer-focused environment
• Strong understanding of health and safety practices
• Knowledge of waste network operations
• IT literate with Microsoft Office capability
• Ability to produce clear and accurate reports
• Strong communication skills and ability to build relationships
• Excellent time management and ability to meet deadlines
• Self-motivated, organised and able to work independently or as part of a team
• Flexible and professional approach to work
  Working Hours: Monday to Friday (with flexibility for early starts, weekends and out-of-hours work)

What's in it for you… We believe in looking after our people, and it shows. When you join Ipsum, you're not just taking a job - you're starting a career with real support behind it.

• 20 days annual leave plus bank holidays
• Option to buy up to 5 additional holidays
• Group Personal Pension Plan
• Career development and progression with the opportunity to earn professional qualifications
• 24/7 access to a virtual GP and mental health support and counselling services
• Cycle to Work scheme
• Discount club - supermarkets, phone bills, gyms and more
• Life assurance cover
• Long service recognition
• Enhanced Maternity Pay
• Paid volunteering opportunities in your community