Plumber Multi-Trade

Aster Group; Frome; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent housing association in the UK is seeking a skilled multi-skilled plumber to join its dynamic team. The role involves completing plumbing repairs in various properties, engaging customers with exemplary service, and being part of a collaborative team to improve living conditions. Ideal candidates will possess a plumbing qualification and supplementary skills in areas such as carpentry or plastering, and are expected to maintain a customer-focused approach in every job.

Benefits

Flexible working arrangements

Wellbeing workshops and mental health support

Career development frameworks

Defined Contribution Pension with life assurance

Volunteering hours

Savings at various outlets

Enhanced leave entitlements

Qualifications

• Time-served experience in plumbing.
• Skills in plastering or carpentry preferred.
• Full UK driving licence required.

Responsibilities

• Complete plumbing repair works in properties across Somerset.
• Install new domestic hot water systems.
• Liaise with merchants to obtain materials.

Skills

Customer service

Teamwork

Problem solving

Education

Plumbing qualification, NVQ or equivalent

Job description

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Are you a plumber with some additional skills in your toolkit? Looking for a challenging, varied role where 2 days truly are never the same?

What you’ll be doing

You’ll be using your skills and experience to complete plumbing repair works in our properties across Somerset, finding a first-fix solution at every opportunity.

As a multi skilled plumber, we’re looking for those extra skills in wall tiling, vinyl flooring and carpentry and internally we will recognise you as a Level 2 Plumber.

You’ll be working in our customer’s homes, so you’ll have a customer service focus with an inquisitive mind to get to the bottom of the problems. You’ll predominantly work alone but there is always someone on hand to support you where required.

Within the role you will -

• Install new domestic hot water systems or extensions to existing systems
• Complete plumbing works associated with kitchen, bathrooms including over bath showers and shower trays within agreed timescales and to a high standard.
• Liaise with merchants to obtain the correct materials to complete tasks.
• Keep daily appointments as arrange to ensure works are carried out within target dates and report areas of concern to the team Supervisor

About you

You’ll have a plumbing qualification, NVQ or equivalent or demonstrable time-served experience working in a plumbing role. You’ll be able to identify causes and specify materials required to rectify plumbing issues. You will also have additional skills such as plastering or carpentry.

You’ll be working in a team of operatives, delivering excellent customer service working together to improve our customers homes. Teamwork and collaboration are essential to get the job done.

You’ll be working in our communities, so being happy to communicate with both customers and colleagues will be really important. You’ll take pride in your customer service and endeavour to first fix at every opportunity.

We will supply a company vehicle to get you around, so you’ll need a full, UK driving licence. You’ll need to be willing and able to take part in an out of hours rota. You’ll also be willing and able to comply with facefit regulations.

What’s in it for me

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

• Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
• A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
• We invest in colleagues’ careers and development through our leader and colleague development frameworks
• Defined Contribution Pension and attached life assurance
• Volunteering hours available to all colleagues to enable them to give back
• Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
• Enhanced leave
• We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives, and monthly and annual awards.

Ready to apply?

To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.

Successful candidates will be required to complete a Basic DBS check.

We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

We may choose to interview during the advertised period.

Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.