Plumber - 4-on/4-off, Regional Repairs & Customer Service

Together Housing Group; Selby; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Starting salary £38,319.89

4 on 4 off shift pattern

Flexible working environment

Pension scheme

Health and wellbeing benefits

Training opportunities

Staff support networks

Job summary

Together Housing Group is seeking a Plumber to join our repairs team. You will deliver a wide range of plumbing repairs for tenanted and vacant properties, prioritising quality and customer service while working within regulations and safety guidelines.

The role operates on a 4-on, 4-off shift cycle (08:00–20:00) across seven days, with 12-hour weekday shifts and 7.5-hour weekend shifts. You will work across North Yorkshire, South Yorkshire and East Yorkshire, including Doncaster, Selby and Hull.

Qualifications

• Full UK Manual driving licence is required.
• Relevant plumbing certification: City and Guilds Craft Certificate in Plumbing or NVQ Level 2.
• Competent experience in all areas typically required of a qualified Plumber.
• Proven experience in a customer service setting.
• Experience in optimising the number of repairs finished and ensuring multiple repairs are completed in a single visit.

Responsibilities

• Perform plumbing repairs in tenanted and vacant properties according to job tickets and specifications while adhering to regulations and best practices.
• Adopt a "Right First Time" approach, aiming to complete repairs in one visit with high-quality workmanship.
• Organise work efficiently to minimise downtime, and communicate any workload issues for reallocation as needed.
• Be available for overtime and participate in a stand‑by or call‑out rota as arranged with management.
• Use initiative to diagnose and address repairs that may differ from the original job request, seeking approval for unexpected costs or extended timeframes.
• Maintain high standards of workmanship aligned with service specifications and safety procedures while collaborating with the team for efficiency.

Skills

Full UK Manual driving licence

Customer service experience

Education

City and Guilds Craft Certificate in Plumbing or NVQ Level 2

Job description

Together Housing Group is seeking a Plumber to join our repairs team. You will deliver a wide range of plumbing repairs for tenanted and vacant properties, prioritising quality and customer service while working within regulations and safety guidelines.

The role operates on a 4-on, 4-off shift cycle (08:00–20:00) across seven days, with 12-hour weekday shifts and 7.5-hour weekend shifts. You will work across North Yorkshire, South Yorkshire and East Yorkshire, including Doncaster, Selby and Hull.