Plumber

www.findapprenticeship.service.gov.uk - Jobboard; Madeley; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading utility services provider in Madeley is seeking NVQ qualified plumbers to join their Plumbing Team for Thames Water Metering contract. Responsibilities include installing water meters, providing excellent customer service, and adhering to health and safety protocols. A valid UK driving license and previous plumbing experience are essential. The company offers benefits such as a matched pension scheme, healthcare cash plan, and bonus opportunities.

Benefits

Matched or contributory pension scheme

Online GP service

Employee assistance programme

Life assurance

Cycle to work scheme

Enhanced maternity and paternity leave

Discretionary bonus scheme

Qualifications

• Proven experience in the plumbing industry is essential.
• Hold a valid UK driving license.
• Excellent customer service and effective communication skills.

Responsibilities

• Install and replace internal or external water meters.
• Deliver high standards of customer service and Health and Safety.
• Engage with customers to explain the process of becoming a metered customer.

Skills

Customer service skills

Effective communication

Plumbing experience

Education

NVQ level 2 plumbing qualification

Job description

About The Role
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure.
This role will be within our demand management and network infrastructure team. We look after 60 million meters and our teams provide advanced metering solutions to help manage demand for essential suppliers.
Want to be a part of it?
What will you be doing?
You'll be part of our Plumbing Team who are responsible for installing internal or external meters for our client Thames Water.
You'll be required to deliver the highest standard of customer service and maintain a high level of Health and Safety whilst ensuring every job is carried out to a high standard.
We’re looking for NVQ qualified plumbers to join our team on our Thames Water Metering contract (a 15 year contract to deliver 1.5m water meter installs in the Thames Water Operating Area).
You'll attend appointments in the am/pm or evening depending upon your shift pattern.

You'll install and replace internal or external water meters all whilst engaging with customers to explain the next steps on their journey to becoming a metered customer.

What you’ll bring

- Do you have proven experience in the plumbing industry? This is essential in order to carry out the role.
- Do you hold a recognised NVQ level 2 plumbing qualification?
- Do you hold a valid UK driving license?
- Are you someone who has excellent customer service and effective communication skills?

If you have all of the above we want to hear from you!
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include;

- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme

In addition, this role offers;

- Company van/vehicle and fuel card for business use
- Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
- Discretionary bonus scheme
- Recommend a friend – get rewarded for introducing people to us!
- Standby / Overtime / Call out
- 21 days plus bank holiday, rising to 25 days with service
- Personal Accident Cover

About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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