Plumber

Service Care Solutions; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community-focused service provider seeks a skilled Plumber to join the Communal Repairs Team in Southwark. This full-time role involves performing a variety of repair tasks while providing excellent customer service. The ideal candidate will have proven plumbing experience and multi-trade skills, hold necessary qualifications, and possess a full UK driving licence. A company van and fuel card are provided.

Benefits

Company van and fuel card provided

Qualifications

• Proven experience in plumbing and multi-trade repair work.
• Full UK driving licence for use of company vehicle.
• Commitment to health & safety and continuous professional development.

Responsibilities

• Deliver skilled plumbing services as part of a multi-trade team.
• Carry out repair and maintenance tasks including plumbing and carpentry.
• Provide excellent customer service working with residents.

Skills

Proven experience in plumbing and multi-trade repair work

Customer-focused

Confident using mobile technology

Education

Relevant plumbing qualification(s)

Tools

Mobile technology

Job description

Overview

Job Title: Plumber

Location: Borough-wide (Southwark)

Contract Type: Full-time

Hours: 36 hours per week (Monday-Friday, 9:00 AM - 5:00 PM)

Rate of Pay: £24.42 per hour

Benefits: Company van and fuel card provided

About the Role

We are seeking a skilled and experienced Plumber to join our Communal Repairs Team, working across a range of housing and property stock. The successful candidate will be part of a multidisciplinary team providing high-quality repairs and maintenance services.

Key Responsibilities

• Deliver skilled plumbing services as part of a multi-trade team across occupied and unoccupied properties.
• Carry out a wide range of repair and maintenance tasks, including plumbing, carpentry, glazing, plastering, tiling, and painting.
• Diagnose defects, recommend solutions, and ensure timely and effective completion of repair works.
• Provide excellent customer service, working with residents and stakeholders in a courteous and professional manner.
• Maintain compliance with health and safety regulations, risk assessments, and method statements.
• Use mobile technology to receive, update, and complete job orders.
• Maintain and monitor tools, vehicle, and equipment to ensure safety and efficiency.
• Mentor apprentices and less experienced colleagues when required.

About You

We are looking for someone who:

• Has proven experience in plumbing and multi-trade repair work.
• Works well independently and within a team.
• Is confident using mobile technology and digital work systems.
• Is customer-focused and professional in all interactions.
• Understands the importance of health & safety and working safely at all times.
• Has the ability to manage a varied workload efficiently and meet deadlines.

Job Context

This service operates a 24/7 response model, delivering thousands of repair jobs and refurbishments annually. This role plays a key part in meeting service objectives such as:

• Providing safe, well-maintained homes.
• Ensuring high levels of customer satisfaction.
• Supporting investment in staff development and team performance.

Additional Information

• Reporting to: Service Manager
• Vehicle Use: A company van and fuel card will be provided. You are responsible for the safe use and security of the vehicle and all tools/materials.
• Location: Various sites (occupied homes, void properties, offices).
• Training: Must be willing to attend statutory and CPD training courses.
• Hours: Monday to Friday, between 8:00 AM and 6:00 PM (standard 36-hour week).
• Out of Hours: You may be required to join an emergency call-out rota.
• PPE: Full use of Personal Protective Equipment is mandatory.

Essential Requirements

• Relevant plumbing qualification(s) and multi-trade experience.
• Full UK driving licence (for use of company vehicle).
• Commitment to health & safety and continuous professional development.
• Ability to work flexibly across different sites and respond to emergencies as needed.

Terms & Conditions

• Probationary Period: 26 weeks
• Pay & Conditions: Based on the NJC Award for Local Authority Services (or equivalent)
• Equal Opportunities: Commitment to equalities, diversity, and customer service is essential.

Apply Now

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