Plumber

Mears; Greater London; On-site; GBP 22,000 - 31,000; Full time

Benefits offered by this job

25 days annual leave

Company van, fuel card and uniform

Volunteering leave

Staff perks with Mears Rewards

Job summary

Mears is looking for an experienced Plumber in London Kensington to join our responsive repairs team. This hands-on role involves carrying out a wide range of domestic plumbing tasks in social housing properties, with a focus on safety, customer service, and professional workmanship.

You will diagnose and repair leaks, install taps and sanitary ware, and work with handheld devices to record job details. A full UK driving licence and willingness to participate in an out-of-hours rota are required.

Qualifications

• Proven experience in domestic plumbing repairs.
• Full UK driving licence.
• Ability to work independently.
• Strong fault-finding and problem-solving skills.
• Excellent customer service in occupied homes.

Responsibilities

• Carry out responsive plumbing repairs in occupied properties.
• Diagnose and repair leaks, blockages, and drainage issues.
• Replace taps, toilets, and other sanitary ware.
• Record job details using handheld devices.
• Participate in out-of-hours emergency rota.
• Ensure compliance with health and safety standards.

Skills

Strong fault-finding

Customer service

Independent worker

Driving licence

Tools

Handheld devices

Job management systems

Job description

Hourly rate: £19.01

Plumber

Location: London Kensington

Contract: Full Time Permanent

Salary up to £19.01 per hour, plus, company van & fuel card

42.5 hours per week (8-5 Monday- Friday)

We’re looking for an experienced and dependable Plumber to join our expanding team, supporting a busy responsive repairs contract in Kensington. This is a practical, hands‑on role where you’ll be responsible for carrying out a wide range of plumbing repairs and maintenance tasks in occupied social housing properties.

From fixing leaks and replacing taps to diagnosing more complex issues with heating systems or drainage, you’ll be the go‑to expert for keeping homes safe, functional, and comfortable. You’ll be working directly with residents, so a professional approach and strong customer service skills are essential.

With a steady flow of work and a commitment to improving housing standards, this is a great opportunity to be part of a team that’s making a real difference in the community. We’re looking for someone who takes pride in their work, solves problems efficiently, and gets the job done right the first time.

Duties:

• Carry out responsive plumbing repairs in occupied properties
• Diagnose and repair leaks, blockages, and drainage issues
• Replace taps, toilets, cisterns, basins, and other sanitary ware
• Repair or replace pipework, valves, and fittings
• Working on unvented cylinders
• Investigate and resolve issues with hot water systems and radiators
• Ensure all work complies with current plumbing regulations and health and safety standards
• Record job details, materials used, and completion notes using handheld devices or job sheets
• Remove, repair, or replace bath panels as part of routine plumbing maintenance or to access pipework for leak detection and repair, ensuring panels are securely refitted and finished to a professional standard
• Maintain tools, equipment, and company vehicle in good working order
• Work respectfully in residents’ homes, maintaining a clean and safe environment
• Identify and report any additional works, safeguarding concerns, or property issues
• Participate in the out-of-hours emergency rota when required
• Adhere to all health and safety policies and procedures
• Provided high levels of customer care at all times

Role Criteria:

• Proven experience in domestic repairs and maintenance in a plumbing position
• Full UK driving licence
• Ability to work independently and manage workload effectively
• Strong fault-finding and problem-solving skills
• Excellent customer service skills, with experience working in occupied homes
• Good understanding of health and safety regulations and safe working practices
• Ability to use handheld devices or job management systems to record work
• Willingness to participate in out-of-hours emergency rota

Benefits we can offer you.

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
• Family friendly policies
• Company Van, Fuel Card, and Uniform

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.