Player Care Assistant

Brighton and Hove Albion Football Club; Lancing; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading football club as a Player Care Assistant, providing essential support to players while managing confidential information and documentation. This role offers opportunities for professional growth and requires excellent communication skills. Flexibility is key, with occasional matchday work expected.

Benefits

Free Meals

Holiday Entitlement Rising with Service

Access to Rewards Platform

Family-Friendly Policies

Gym and Padel Court Access

Priority Match Tickets

In-House Training

Exclusive Discounts

Qualifications

• Strong administrative background required.
• Proficiency in French, Spanish, or Portuguese is a bonus.

Responsibilities

• Provide professional support to Men's First Team players.
• Manage confidential documentation and maintain database records.
• Assist with player fan mail administration.

Skills

Interpersonal Skills

Communication Skills

Proactive Approach

Job description

Role: Player Care Assistant

Salary: £25,000 - £30,000 per annum

Hours: 35 hours per week, including evenings and weekends. Occasional matchday work (home and away fixtures) required.

Location: American Express Elite Football Performance Centre, Lancing BN15 9FP

Contract Type: Permanent

Deadline: 23rd April 2025

Start date: Ideally from August 2025, pending completion of recruitment checks.

About Brighton & Hove Albion FC

We compete at the highest levels of football globally, embracing our Sussex community spirit. Our core commitments include high performance, professional excellence, and positive societal impact.

Support our players and make an impact behind the scenes!

This role involves working within the Men's First Team player care department to provide professional support, manage confidential documentation, maintain database records, handle general enquiries, and assist with player fan mail administration.

This position is ideal for those seeking to start a career in player care and offers opportunities for professional growth. Flexibility with working hours is required for occasional cover at First Team matchdays (home and away).

Do you have what it takes?

We seek a quick thinker with a proactive approach and a strong administrative background. You should support players with various needs, demonstrating excellent interpersonal and communication skills. Trust and confidentiality are essential, especially when handling sensitive information. Proficiency in French, Spanish, or Portuguese is a bonus.

Our values are essential to our success

We operate based on principles such as treating people well, exceeding expectations, aiming high, acting with integrity, and making experiences special.

How we say thank you

We offer benefits including free meals, holiday entitlement rising with service, access to a rewards platform, family-friendly policies, gym and padel court access, priority match tickets, in-house training, and exclusive discounts.

Our commitment to EDI

We are an equal opportunity employer committed to diversity and inclusion. We welcome applicants from all backgrounds and offer reasonable adjustments for applications upon request.

Safeguarding is part of everything we do

We prioritize safeguarding and expect all staff and volunteers to share this commitment. The role requires proof of right to work in the UK, background checks, and DBS clearance. We do not sponsor work visas.