Platform Team Lead

JR United Kingdom; Newbury; On-site; GBP 60,000 - 85,000; Full time

Job summary

A leading Cyber Security Consultancy is seeking a Platform Services Manager to enhance their critical service platform. This role involves leading a team of four engineers, focusing on operational excellence and ITIL practices, while contributing to the future cloud service direction. Ideal candidates will have a strong customer-facing background and experience in managed services or consultancy.

Benefits

Great progression opportunity

Influence over future cloud service direction

Qualifications

• Experience leading teams in a service delivery environment.
• Strong understanding of ITIL practices, especially incident, change, and problem management.
• Ability to lead teams through change and drive continuous improvement.

Responsibilities

• Lead and mature the Platform Services function with a focus on operational excellence.
• Drive ITIL functions such as Incident, Change, and Problem Management.
• Manage a small team and ensure the delivery of hosted services.

Skills

Operational Excellence

Customer-facing Background

Strategic Mindset

ITIL Practices

Leading Teams

Tools

Nutanix

Veeam

Job description

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Are you an experienced operational leader from a Managed Services or Consultancy background, ready to shape and evolve a critical service platform function?

Sanderson G&D are partnering with a leading Cyber Security Consultancy that has recently consolidated several technical teams into a new Platform Services function, and they’re now looking for a Platform Services Manager to lead and mature this area.

The Role

This is a people-focused role, leading a small team of Platform Engineers (currently 4) and reporting into the Head of Service Operations. You’ll be responsible for the delivery and continuous improvement of managed/hosted services for a wide range of clients, with a strong emphasis on operational excellence.

You’ll act as a technical leader, driving key ITIL functions such as Incident, Change, and Problem Management, while also navigating your team through ongoing change and transformation.

What You’ll Bring

• A customer-facing background in Managed Services or Consultancy (not internal/enterprise IT)
• Demonstrable experience leading teams in service delivery environments
• Strong understanding of ITIL practices – particularly incident, change, and problem management
• A strategic mindset – able to step back and assess, plan, and improve operations
• Comfort leading teams through change and driving continuous improvement
• Ideally, experience with Nutanix, Veeam, or similar infrastructure platforms

Why Apply?

• Be part of a growing, high-impact team with influence over future cloud service direction
• Work closely with leadership to shape how platform services are delivered
• Great progression opportunity as the team and responsibilities evolve

Security Clearance: You must be eligible for SC Clearance.

Interested?

Apply today or get in touch to learn more about this opportunity to shape and lead pivotal platform services.