Platform Product Manager

Veriforce; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Healthcare Plan

Enhanced Parental Leave

Generous annual leave

Pension scheme with employer contrib.

Life Assurance

Job summary

Veriforce is building Carbon Hub, a unified platform for carbon propositions in a connected experience. The Platform Product Manager will own discovery and delivery for a significant area, partnering with engineers and designers to ship market-ready solutions and measure impact with product analytics.

You will translate insights into a roadmap, collaborate across Sustainability and Marketing, and embed AI tooling to boost productivity and value delivery. Hybrid London-based role.

Qualifications

• 7+ years in software/tech roles, with 5+ years in product management working with engineering teams
• 2+ years in a B2B SaaS environment
• Structured product discovery experience (customer calls, surveys)
• Shipping software iteratively with analytics-informed prioritisation
• Hands-on AI prototyping to validate ideas quickly
• Experience using AI to deliver customer-facing solutions and productivity gains
• Strong platform-architecture understanding (APIs, service composition)
• Passion for sustainability and cross-functional collaboration

Responsibilities

• Own product discovery for Carbon Hub area using customer calls, surveys, and stakeholder input
• Calibrate discovery depth by risk; ship early increments and iterate
• Define and maintain squad backlog linked to Carbon Hub vision and roadmap
• Collaborate with engineers and designers from problem definition to solution
• Champion customer insights in squad discussions and write-up learnings
• Use analytics tools to understand behavior, identify friction, test hypotheses
• Translate strategy into Jira epics and break into stories with release notes
• Communicate clearly with stakeholders across written, verbal, and video formats
• Embed AI tooling (including Figma Make) for prototyping and productivity
• Collaborate with Marketing on messaging and demos for new features
• Maintain resilience when priorities shift and keep squad moving forward
• Align work with company goals, vision, and values

Skills

Product discovery

Backlog management

Cross-functional collaboration

AI prototyping

Pendo analytics

Story creation in Jira

Stakeholder management

Architectural awareness

Tools

Jira

APIs & integrations

Job description

Description

Veriforce is building Carbon Hub - a new platform that unifies all of our carbon propositions in one compelling, connected experience - and this role is central to making it happen. Reporting to the Senior Platform Product Manager, the Platform Product Manager will sit at the heart of a cross-functional squad alongside engineers and product designers, owning discovery and delivery for a significant area of the Carbon Hub platform. You will understand the market problems that exist and which ones we’re well placed to solve before turning those insights into well-crafted solutions that are shipped with confidence and improve with iteration. You will also monitor the success of solutions via product analytics and enable our commercial teams on how to demo and position them.

Department: Product

Employment Type: Permanent

Location: London, UK

Reporting To: Sr. Product Director

What that means day to day

What You'll Do

• Own product discovery for your area of the Carbon Hub. That will entail a blend of customer calls, surveys, conversations with internal stakeholders and leveraging analysis in Pendo.
• Calibrate product discovery depth to risk and profile: apply rigorous research to high-stakes features and move fast on lower-risk increments, shipping early and iterating.
• Define and maintain a backlog for your squad that connects day-to-day delivery to Carbon Hub's broader platform vision. Collaborate with Sustainability Product colleagues to craft the roadmap for the Carbon Hub.
• Partner proactively with engineers and product designers from the earliest stages of problem definition through to defining a solution. Collaboration should be the default, not an afterthought. You will be accountable for deciding whether a solution solves the market problem/s we’re tackling.
• Champion the customer in every squad conversation - maintaining a regular rhythm of customer contact and bringing back insights with the rigour of a researcher.
• Leverage product analytics tools (particularly Pendo) to understand user behaviour, identify friction points, test hypotheses and validate that shipped solutions are moving the success metrics you’ve defined.
• Translate strategy into delivery in Jira - creating epics that capture the value to unlock, assumptions, risks and dependencies, partnering with engineers to break them into stories, and ensuring release notes are published on a regular cadence and coordinated with other squads.
• Drive alignment across your squad and with senior stakeholders through clear, confident communication across written, verbal and video formats.
• Embed AI tooling - including Figma Make for rapid prototyping - into your daily practice to drive personal productivity, and actively identify opportunities to build AI-powered value into the product itself.
• Collaborate with Marketing to enable commercial teams on the messaging and positioning for new features as well as how best to demo them.
• Bring resilience and a calm head when priorities shift, timelines compress or ambiguity spikes - keeping the squad focused and moving forward.
• Embed the company's goals, vision, values and behaviours into the way the carbon propositions are built and brought to market

What you’ll need to be successful

• At least 7 years of professional experience in software and technology roles, with a minimum of 5 years in product management roles working directly with engineering teams to build software - at least 2 of those 5 years in a B2B SaaS environment.
• Proven experience conducting structured product discovery - including customer discovery calls and surveys - and translating findings into product decisions.
• Demonstrable track record of shipping software iteratively - comfortable releasing early and refining based on evidence - using hands-on experience with product analytics platforms to inform prioritisation and measure outcomes.
• Hands-on experience prototyping with AI tools to explore and validate ideas quickly.
• Experience leveraging AI to deliver customer-facing solutions and to drive meaningful productivity gains in day-to-day working practice.
• A strong understanding of platform architecture concepts - including third-party API integrations, service composition and building on top of a suite of internal services - with the technical fluency to engage confidently in architectural discussions, weigh the pros and cons of different approaches without needing to own the technical solution, and read and interpret API documentation to inform solution scope and feasibility.
• A passion for sustainability, with the curiosity and commitment to develop deep domain knowledge over time.
• Exceptional written and verbal communication skills, with the ability to adapt register and format for technical, design, commercial and executive audiences - including video and large-group settings.
• Highly collaborative working style with a track record of involving engineering and design early and building strong cross-functional relationships.
• A keen eye for detail and a structured, organised approach to managing multiple workstreams in a fast-moving environment.

What you’ll get in return

We have a hybrid workplace policy, where you will work from the office 3 days per week.

Personal Health & Wellbeing / Benefits

• Enhanced Parental Leave
• Generous annual leave, with the option to buy additional days
• Healthcare Plan
• Annual Giving Day - an extra day to give back to yourself or your community
• Cycle-to-work Scheme
• EV Salary Sacrifice Scheme

Future Planning

• Pension scheme with employer contributions
• Life Assurance - 3X base salary
• Rewards Program - access to discounts and cashback
• LinkedIn Learning License for upskilling & development

Interested but don’t feel you meet all the requirements?

Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!

Bring Your Whole Self To Work.

We are proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.

What You Can Expect If You Apply

• A response to your application within 15 working days
• An interview process consisting of:
  • An initial discovery call with the recruiter
  • A first stage interview via Microsoft Teams
  • Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role

We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.