Platform Process Manager

OCU; Preston; On-site; GBP 50,000 - 70,000; Full time

Job summary

OCU, un leader de l'ingénierie des infrastructures au Royaume-Uni, recherche un 'Platform Process Manager' basé à Preston. Ce poste stratégique implique la gestion des plateformes et l'amélioration des processus pour maximiser la valeur opérationnelle. Vous travaillerez en collaboration avec des équipes techniques et commerciales pour conduire des changements significatifs dans l'organisation.

Qualifications

• Expérience prouvée en opérations numériques et livraison de plateformes centrées sur les processus d'affaires.
• Solide compréhension du développement itératif et des cycles d'amélioration continue.
• Compétences organisationnelles et de communication exceptionnelles.

Responsibilities

• Diriger la planification stratégique et l'itération des capacités des plateformes.
• Gestion des forums d'autorité de conception et coordination des processus de changement.
• Engagement avec les utilisateurs et unités commerciales pour favoriser l'adoption.

Skills

Digital operations

Change management

Organizational skills

Communication

Stakeholder management

Tools

Digital platforms for workforce management

Job description

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Established in 1994, OCU Group is one of the fastest growing utility engineering contractors in the UK, with a long successful track record in delivering customer-focused civil engineering solutions.

Working directly with many of the country’s leading blue-chip power, water, telecoms and rail clients, we are looking for the very best talent to join our growing team.

We pride ourselves on empowering our employees and offering opportunities for them to take control of their own personal development and career progression in a supportive environment.

We believe that being successful is a choice.

We choose to be successful.

We are OCU, ‘One Company United’.

An exciting and newly created opportunity has come up at OCU for a Platform Process Manager to come and join us based in Preston.This is a pivotal new role within a forward-thinking and rapidly evolving organisation, you willhelp shape how
key digital platforms deliver value beyond go-live, with influence over how they are governed, evolvedand adopted across the business.

You willplay a strategic role in the ongoingsuccess of OCU’s Workforce and Automation Platforms. The role focuses on embedding and evolvingthese platforms beyond initial process, ensuring that capability releases are aligned to businesspriorities and operationalised effectively. It combines elements of governance, iterative change, stakeholder alignment, and roadmap planning within a fast paced and transformative environment.

If you’re driven by outcomes, thrive in structured environments, and enjoy making technologytruly work for its users, this role is for you!

About the Role

You will siton the platform Design Authority (DA) forums, manage configuration reviews and capabilitypipelines, and coordinate small, frequent automation releases. This opportunitywill ensure process changesare well-governed, understood and embedded into everyday operations. Bridging the gap betweendigital capability and business value.

• You willlead roadmap planning and iterative capability across Workforce and Automationplatforms; clearly articulating process improvements.
  • Participate in and coordinate Design Authority (DA) forums, CABs and change controlprocesses
  • Align platform decisions with operational needs and business objectives
• Engage with SMEs, platform users, and business units to drive adoption and maximisevalue

Key skills and requirements

The ideal candidate may come from an operational, digital, or PMO background but must be able toorganise effectively, drive process change, and work collaboratively across distributed teams. Externalsupplier management is not a core aspect of this role; however, coordinating between on-site andremote internal delivery teams is crucial.

• Proven experience in digital operations, platform delivery aligned to business processesor change management within a complex environment driving transformation.
  • Strong understanding of iterative development and continuous improvement cycles
  • Excellent organisational and communication skills, and able to drive decisions acrossbusiness and technical teams
  • Familiarity with digital platforms used for workforce management or process automation
  • Comfortable managing stakeholder forums, capability roadmaps, and operational
  planning.

Company Information

OCU leads the way in end-to-end infrastructure engineering in the utilities, digital, and energy markets, specialising in safely and efficiently delivering complex client requirements. Our breadth of capabilities and depth of operational capacity, paired with our cutting-edge technology, ensure that we are not just part of the market; we are leading it.

Working directly with many of the country’s leading power, energy transition, water, telecoms and digital clients, we are looking for the very best talent to join our growing team.