Platform Operations Director

Oliver Bernard; Greater London; Hybrid; GBP 130,000 - 160,000; Full time

Job summary

Oliver Bernard is partnering with a Tech for Good company in London to recruit a Platform Operations Director. The role focuses on strategy, transformation and people management across Platform, SRE and DevEx, with a hands-on engineering background essential for guiding engineers.

The successful candidate will drive SRE/DevEx strategies, scale practices, and manage AI uptake across the function and business, working with developers, DevOps and other tech teams in a cross-functional setup.

Qualifications

• Must have recent director-level experience.
• Experience mentoring and coaching teams of Site Reliability Engineers and Developers.
• Background in Software Engineering prior to transitioning into management.

Responsibilities

• Drive strategy for Platform Operations, SRE and DevEx.
• Mentor and scale teams across multiple squads.
• Lead cross-functional collaboration with other tech teams to shape roadmaps.
• Partner with stakeholders to drive AI uptake and transformation.

Skills

Director-level experience

SRE leadership

DevEx experience

Software engineering background

AWS cloud

IaC

CI/CD

Monitoring

Stakeholder management

Job description

Platform Operations Director – Strategy, Transformation, People Management, DevEx

Oliver Bernard are currently working with a Tech for Good company, based in London, who are looking to take on a Platform Operations Director as they continue to scale across their Platform, SRE and DevEx functions.

The incoming profile will be responsible for driving strategy, SRE and DevEx best practices, whilst also being responsible for AI uptake and transformation across their function, and the broader business. Strategy and management are at the forefront of this role, but a hands‑on engineering background across Software Engineering and SRE is a must have requirement: an understanding of how their team works in practice is required in order to shape and guide their engineers.

Heading up the function will mean being part of the decision making for the broader function, working closely with the other tech teams in a cross‑functional manner to improve the roadmap for the business as a whole, so experience working with teams of Developers, DevOps Engineers etc, is also required.

To be considered for this opening, the following experience is required:

• Must have recent experience operating at Director level


• Proven experience managing, mentoring and coaching teams of Site Reliability Engineers and Developers (ideally multiple squads)


• Prior experience managing 'Heads of Departments,' Managers and Lead Engineers


• Ability to drive and scale SRE and DevEx strategies / roadmaps


• Strong stakeholder management skills (from both internal and external perspectives)


• Prior experience in Cloud (AWS), Container, IaC, CI/CD and Monitoring driven environments, comfortable scaling these practices


• A background in Software Engineering / Development is also required, prior to transitioning into Management roles

This position is only open to people with experience at Director level, ideally in 2-3 previous roles, operates a flexible working model (quarterly visits) and can offer £130-160K for the right profile (dependant on experience).

Platform Operations Director – Strategy, Transformation, People Management, DevEx