Head of Platform Engineering

La Fosse; England; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Benefits package

4.5-day work week (paid for 37.5 hours)

Hybrid working model

Job summary

A leading B2B SaaS company is seeking a Head of Platform Operations to enhance operational excellence across DevOps, IT, and Security. This pivotal role demands strong leadership, a deep understanding of cloud-native platforms, and the ability to drive operational strategies that foster platform reliability and cost efficiency. Ideal candidates will possess senior leadership experience in a SaaS environment and will thrive in a fast-paced, high-growth context.

Qualifications

• Strong leadership in operations, platform management, and DevOps.
• Experience in a high-growth B2B SaaS context.
• Proficiency in AWS and cloud-native SaaS platform management.

Responsibilities

• Lead operations strategy across multiple teams.
• Ensure platform reliability, performance, and availability.
• Manage cloud cost visibility and optimization.

Skills

Senior leadership experience across Operations / Platform / DevOps

Strong experience working in B2B SaaS environment

Strong AWS knowledge and experience with modern delivery & automation practices

Ability to transform systems, processes, and culture at pace

Clear communication and stakeholder leadership skills

Job description

Head of Platform Operations | High-Growth B2B SaaS | PE Backed Client

Hybrid Working (Surrey or Manchester)

Base pay range

Direct message the job poster from La Fosse

We are partnering with a high-growth B2B SaaS organisation (~£20m ARR) entering an exciting new scale phase. With a newly appointed CEO and a strong “people-first, move-fast” culture, the business is now strengthening operational leadership to support product maturity, platform scalability, and cost-efficient growth.

They are looking for a Head of Operations to lead Operational Excellence across DevOps, IT, Security and Platform Operations, with a strong emphasis on FinOps / Cost-to-Serve accountability and platform reliability at scale.

This is a pivotal, visible role reporting directly to the CTO.

The Opportunity

You’ll shape the operational strategy and modernise how the platform is managed, driving reliability, observability, automation, and cost efficiency. You’ll manage the Head of DevOps and work closely with Product, Engineering and Finance to ensure the platform is secure, resilient, scalable and commercially efficient.

You’ll inherit a capable, motivated team and a culture that embraces speed, improvement, and accountability.

What You’ll Lead

• Operations strategy across DevOps, IT, Security and Platform Operations
• Reliability, performance and availability of a cloud-native SaaS platform (AWS / serverless)
• Cost-to-Serve ownership and cloud cost visibility / optimisation
• Maturing observability, incident management & operational governance
• Uplifting DevOps engineering practices and platform automation, use of AI
• Vendor & outsourced IT partner management
• Supporting a high-change organisation scaling for enterprise success

What You Bring

• Senior leadership experience across Operations / Platform / DevOps
• Strong experience working in B2B SaaS environment
• Strong AWS knowledge and experience with modern delivery & automation practices
• Comfortable transforming systems, processes, and culture at pace
• Ability to balance innovation with stability, scale and cost discipline
• Clear communication and stakeholder leadership skills

Bonus but not required:

PE-backed scale-up experience, ISO27001 leadership, DORA/ITIL familiarity.

Package & Working Model

• Benefits package + 4.5-day work week (paid for 37.5 hours)
• Hybrid: 2 days per week in either Manchester or Surrey

If you're excited by building maturity, leading people through change, and influencing strategic scaling decisions, this is a role where you will make an immediate and lasting impact.

Seniority level

• Director

Employment type

• Full-time

Job function

• Information Technology, Management, and Product Management

Industries

• Computer and Network Security, IT System Operations and Maintenance, and Data Infrastructure and Analytics