Platform Engineering Manager

Prolific; Greater London; On-site; GBP 120,000 - 160,000; Full time

Benefits offered by this job

Remote working

Benefits

Job summary

Prolific is seeking a Platform Engineering Manager to lead our Cloud Platform and SRE teams, driving reliability and scalable infrastructure for AI-enabled products. You will influence technical direction, architecture, and developer experience, with ownership of platform services and governance.

You will balance platform stability with velocity, translate complex tech decisions for non-technical stakeholders, and mentor teams toward high performance, security, and compliance across GCP and

Qualifications

• Proven experience leading Platform/SRE teams and scaling services.
• Deep knowledge of GCP, Kubernetes, and IaC best practices.
• Experience defining SLOs/SLAs, incident management, and observability.

Responsibilities

• Provide unified leadership and coaching for Platform teams.
• Own infrastructure direction, including Kubernetes and cloud services.
• Champion SRE culture, define SLOs/SLAs and improve reliability.
• Own platform developer experience with self-service tooling.
• Ensure security and compliance across cloud environments.

Skills

Leadership

Coaching & growth

Cross-functional collaboration

SRE culture

Platform ownership

Observability

Incident management

Communication

Tools

Kubernetes

GKE

Terraform

Terragrunt

Crossplane

ArgoCD

GitHub Actions

CircleCI

Job description

Platform Engineering Manager

Engineering

Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. As our Platform Engineering Manager, you will lead our Cloud Platform and SRE teams, taking charge of the technical foundation and reliability that allows Prolific to scale securely and efficiently.

At Prolific, our product development group is a powerhouse of Engineering, Platform, Product, Data, Design, and Research – all working in lockstep. You'll thrive in cross-functional teams, each with a clear mission and the freedom to self-organize and innovate towards the best possible outcomes. We're passionate about moving fast and continuously improving, and we champion strong engineering principles and a culture of strong ownership.

As a Platform Engineering Manager, you've built deep technical credibility as a senior individual contributor, solving complex infrastructure and business problems firsthand,before progressing into building high-performing teams and raising the bar through structured management practices.

Your expertise will directly impact the technical excellence of your teams' work. You'll be instrumental in driving technical decision-making and collaboratively building scalable, resilient, and maintainable systems that power the future of AI.

• Unified Leadership: Provide leadership, coaching, and professional growth opportunities for one or more Platform teams, fostering a culture of high performance and ownership.
• Infrastructure Ownership: Drive the strategic direction for our infrastructure and platform ensuring robust management of our services like Kubernetes (GKE) clusters. Focus on continuous improvement, operational excellence, and innovation.
• Champion SRE Culture: Own availability and embed SRE principles across the organization, including defining SLOs, SLAs, error budgets, and enhancing observability and incident remediation.
• Platform&Developer Experience: Own the developer-facing platform — golden paths, self-service infrastructure, and internal tooling — so teams can provision, deploy, and operate services safely and independently. Treat the platform as a product with its own roadmap and adoption metrics, not just a set of shared services.
• Security and Compliance: Ensure our cloud environments remain secure and compliant with standards such as SOC2 and ISO-27001.

• Infrastructure Leadership: Proven experience leading teams in the infrastructure and SRE domains, with a track record of scaling platforms and people.
• Technical Expertise: Several years of deep expertise in Google Cloud Platform (GCP), Kubernetes, and Infrastructure-as-Code (Terraform/Terragrunt, Crossplane), with GitOps workflows using tools like ArgoCD.
• Reliability&Architecture: Solid understanding of complex infrastructure and application architecture, observability principles, and incident management.
• Stability&Velocity: Experience balancing the need for platform stability and reliability with the goal of increasing developer productivity and velocity.
• Bridge Builder: Fluency in translating complex technical solutions and their feasibility into clear, compelling narratives for non-technical stakeholders.

• Cloud Platforms: Google Cloud Platform (GCP), Amazon Web Services (AWS)
• Infrastructure as Code: Terraform, Terragrunt, Crossplane
• Programming Languages: Python, JavaScript, TypeScript
• Frameworks: Django Rest Framework, container-based services, Serverless architectures
• Databases: MongoDB, Postgres, ElasticSearch, and DynamoDB
• DevOps&Monitoring Tools: CircleCI, GitHub Actions, Kubernetes, Celery, EventBridge, DataDog

Join us at Prolific and play a critical role in shaping the human data infrastructure that is powering the next generation of AI innovation.

Why is Prolific a great place to work

We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.

We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation — o ne that reflects the breadth and the best of humanity.

Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.

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