Platform Delivery Specialist

Civil Aviation Authority; Gatwick; Hybrid; GBP 41,000 - 60,000; Full time

Job summary

Civil Aviation Authority is seeking a Platform Delivery Specialist at Gatwick on a 12 month fixed term contract. You will help shape IT strategy, deliver infrastructure projects and ensure support transitions while working in a hybrid setup.

The role requires cloud and on-premise infrastructure knowledge, SharePoint/Microsoft stack experience, and collaboration with multiple internal teams. Close collaboration with architecture and operations ensures alignment with business needs.

Qualifications

• Specialist knowledge of infrastructure development lifecycles in a complex environment.
• Experience designing and implementing cloud-based technologies (Azure, Office 365).
• Ability to negotiate with external suppliers and influence stakeholders.

Responsibilities

• Provide input into IT strategy and delivery aligned with business goals.
• Oversee and deliver IT infrastructure projects and service designs.
• Mentor ISD staff and transition projects to support teams.
• Ensure change management processes are followed for all deployments.
• Provide on-call technical support as part of a rota.
• Collaborate across IT workstreams to deliver coherent solutions.

Skills

Infrastructure lifecycles

Azure & Office 365

Networking (LAN/WAN)

Project delivery (PRINCE2/Agile)

SharePoint configuration

Mentoring & collaboration

Education

MCITP

VCAP-DCA/CCEE

CCNA/CCNP

VMware certification

Tools

SharePoint

Citrix

VMware

Windows/Linux

Job description

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Platform Delivery Specialist

Date: 9 Sept 2026

Location: Gatwick, GB

Salary: £41,092 to £60,000 (depending on experience)

Contract Type: 12 Month Fixed Term Contract

Security Level: SC

Location: Gatwick – Hybrid

Visa Restrictions: This position does not offer visa sponsorship

Closing Date: Friday 25th September 2026

Screening Calls: w/c 5th October 2026

Interview Dates: w/c 12th October 2026

We are the UK's aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.

The Role

Responsible for providing input into and interpretation of design and strategy produced and defined by the Head of IT Operations, Technical Development Manager and Architectural Contacts.

The role will play a key role in providing input into the delivery of short to medium-term strategic objectives for the Authority’s IT systems and services and includes implementation oversight and delivery of CAA IT Infrastructure and transition into support, working as part of the Technical Development Team interfacing with the relevant internal and external Technical Contacts.

The Platform Delivery Specialist is responsible for the delivery of IT infrastructure in line with the company's business goals and will be responsible for providing input into the optimisation of infrastructure system management approaches through an understanding of evolving business needs and technology capabilities.

• Provision of technical input to Infrastructure projects in conjunction with the Infrastructure Project Manager
• Manage the build and implementation of technical solutions in accordance with approved Technical and Service Designs ensuring adherence to established change management processes
• Work with the Technical Development Manager and other relevant contacts to provide CAA with technical direction, both at a tactical and a strategic level, to assure CAA that any proposed changes to the technical architectures will meet the overall business requirements without placing the business at risk
• Development of service requirements and transition planning in conjunction with the Technical Development Manager and Service Transition & Quality Lead
• Provide technical mentoring to ISD staff where required
• Facilitate the transition of project delivery into various support teams within ISD
• Define procedures, transfer knowledge and document configuration
• Relate to the business and understand their business requirements
• Ability to incorporate information from the right sources to quickly identify problems, opportunities and alternative courses of action
• Ability to use (and adapt) modern technology skillfully and appropriately to provide solutions to problems
• In conjunction with the wider project teams, provide coherent solution design and delivery of CAA’s IT projects. Interfacing with the IT workstream Project Manager, solutions architects as required, throughout the project lifecycle
• Delivering solutions within specified deadlines
• Implement change and service requests according to change management procedures
• To act as 3rd line escalation point for Service Desk, Deskside and Operations Support functions
• Pro-actively Monitor capacity\availability and performance of all Infrastructure platforms to ensure availability and to maintain SLAs
• Act as technical resource for assigned Infrastructure projects and assist with implementation according to technical design
• Provide on-call support as part of a rota, to be able to respond at short notice to high priority incidents out of hours

About You

• Demonstrable specialist knowledge of Infrastructure development lifecycles in a complex environment
• Relevant technical knowledge and experience of designing and implementing cloud based technologies, specifically Microsoft Azure environments, Office 365 services, also including: Networking (LAN, WAN), Network Operating Systems (Windows, Linux) and server and application virtualisation (Citrix, Microsoft), Storage and Security
• The ability to negotiate with external suppliers and members of the business community to satisfy business needs
• Be self-motivated and have the ability to motivate and influence others
• Excellent interpersonal skills with the ability to communicate with colleagues, 3rd parties and management at all levels
• Project delivery experience working within a Prince 2 environment, knowledge of Agile and Waterfall approaches would be beneficial
• SharePoint configuration and support (Essential)
• Migration – From file shares to SharePoint Online (Desirable)
• In-depth working knowledge of main Business Systems and the ability to maintain the system utilising the tools available within the system
• Formal technical accreditation in Infrastructure technology such as:
• Microsoft Certified IT Professional (MCITP)
• VMWare Certified Professional (VCP) / VMWare Certified Advanced Professional Datacenter Administrator (VCAP-DCA);
• Citrix Certified Enterprise Engineer (CCEE) for Virtualisation;
• CISCO Certified Network Associate (CCNA) / CISCO Certified Network Professional (CCNP)

Additional Information

For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance.

SC - To be vetted we will usually expect a reasonable period of residency in the UK so that meaningful checks can be undertaken.For this role t his will need to be 5 years.

If you do not meet these requirements, we may not be able to accept your application.

The CAA values high ethical standards and personal integrity among employees. If invited for interview you will be asked to complete a declaration of interest.

Relocation & Property

The CAA will be relocating from Aviation House (Our Gatwick Office) to new premises in a few years’ time. Our move is driven by strategic, operational and environmental considerations.

We will be moving to a new local home, up to a 15-mile radius of Aviation House, to minimise disruption for our valued colleagues and customers.

We are now working with colleagues and visitors to understand what we need in our new office, before we start our property search. We will sell Aviation House and land, vacate the site and move to new premises, but we do not expect to move before 2028

Inclusive Recruitment

We are committed to building a diverse and inclusive workforce and welcome applications from all backgrounds. As a Disability Confident employer, candidates who meet the minimum requirements will be guaranteed an interview. Find out more about the Disability Confident Scheme . If you require any adjustments during the recruitment process, please let us know.

Use of Artificial Intelligenceby candidates in the CAA recruitment process

We recognise that many of our candidates find Artificial Intelligence to be a useful tool to support your application, however, all examples and statements provided must be truthful, factuallyaccurateand taken directly from your own experience. Where plagiarism has beenidentified(presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be rejected on that basis.

Working With Us

Explore What We Offer section on our careers website to find out about our benefits and how we support work-life balance.

Our Values

Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone – For more information please

Closing Date: Friday 25th September 2026

Screening Calls: w/c 5th October 2026

Interview Dates: w/c 12th October 2026

No recruitment agencies please.

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