Platform Community Manager

Mercia Asset Management PLC; Birmingham; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

Mercia Asset Management PLC is looking for a Platform Community Manager to enhance relationships with founders and partners within the venture capital ecosystem. This hybrid role based in Birmingham will support portfolio companies through networking, events, and communication, contributing to value creation strategies across the firm.

Benefits

Family-friendly policies

Well-being support

Mentoring and training development

Mercia Spirit charity days

Qualifications

• Experience in community management or similar roles desired.
• Achievement in building stakeholder relationships.
• Excellent written and verbal communication skills.

Responsibilities

• Manage relationships with portfolio company founders and partners.
• Support onboarding of new portfolio companies and community building.
• Host various networking events and maintain internal communications.

Skills

Communication skills

Relationship building

Attention to detail

Project management

Education

Degree in marketing, business or related field

Tools

Circle

Job description

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Head of Value Creation - Mercia Ventures

About Mercia Ventures

At Mercia Ventures, we're dedicated to backing bold founders who dream big and tackle hard problems. As one of the UK's most active venture capital investors, we provide investments up to £10m to support high-growth startups across the UK. Our mission is to fuel growth from early traction to global expansion, turning ambitious visions into lasting success.

We’re more than just investors; we're partners in growth, deeply invested in the success of the companies we back. Join us in our mission to amplify ambition and turn bold visions into reality.

Summary

We are seeking a passionate Platform Community Manager to curate impactful relationships with the ambitious leadership teams in our portfolio companies and wider non-executive network.This is a key role for Mercia Ventures, significantly contributingto our value creation strategy by facilitating connections and knowledge sharing across the ecosystem to support portfolio growth.

This is a hybrid role and you could be based in Manchester, Leeds, Birmingham or London offices.

About the role

We’re looking for someone who is excited to foster a tech led approach, leveraging AI, to support a founder community at scale that delivers measurable value to our portfolio companies leadership teams. This role is about creating high-touch relationships through network building, communications, events, partnerships and more.

You will report to the Head of Value Creation and will work closely with our marketing team.

Primary responsibilities include:

·Serve as a key point of contact for portfolio company founders, strategic industry partners and internal stakeholders with regards to our Platform & community environment.

·Building relationships with the leadership teams and non-executive network across our portfolio, identifying ways to provide impact and support their growth

·Supporting onboarding of new portfolio companies to introduce them to our Platform and developing creative opportunities to expose them to our wider ecosystem

·Fostering networking opportunities by managing & hosting in-person events, from webinars, small dinners to large-scale summits

·Drafting internal and external communications, such as newsletters, blog posts and social media to support knowledge sharing

·Maintaininga self-service digital resource centre (using the tech platform Circle)

·Identify and vet the best portfolio resources and preferred partner relationships

·Contribute deal origination by expanding the community to prospective portfolio companies

The ideal candidate will have most the qualities and experience listed below

·Relevant experience in a role such as community, operations or platform organisations such as startups, accelerators or the broader venture community

·High EQ and ability to build and maintain relationships with a diverse range of stakeholders

·Ability to prioritise and manage concurrent projects well and highly attentive to detail

·Strong communication skills, written and verbal, including the ability to work seamlessly with everyone, from members of our team to portfolio founders and senior executives

·Entrepreneurial, autonomous and eager to experiment with new technologies

·Eagerness has embraced AI as emerging tech and has experimented and/or some experience with range of AI tools.

·Tracking usage, engagement, and ROI of platform initiatives using dashboards and lightweight data analysis.

·Working knowledge of Circle or a similar internal or external community tech platform is desired

Team & Culture

You should embody, shape and contribute to our team values. Our culture of excellence is built on a foundation of doing the little things right, every time, to tip the scales in our favour to produce outsized returns as investors.

As a team, we have defined our non-negotiable behaviours:

• Energy & Enthusiasm: Bring your best effort, stay positive and be a radiator, not a drain.
• Solutions, Not Problems: Focus on winning and finding solutions, not complaining.
• Master the Basics: Focus on the fundamentals and do them well.
• Quality & Excellence: Pay attention to detail and deliver high standards.
• Teamwork & Support: Collaborate, challenge constructively, commit to team decisions.
• Do the Right Thing: Make tough decisions with integrity, even when it’s hard.
• Respect & Integrity: Be honest, treat others with respect and act with integrity.
• Accountability & Consistency: Follow through, keep promises and be reliable.
• Humility & Coachability: Stay humble, be open to feedback and continuously improve.
• Clear Communication: Be open, direct and always talk to the person.
• Ambition & Growth: Strive for improvement and embrace challenges.
• Stay Calm & Level-headed: Manage emotions, think clearly and remain composed.

We are committed to fostering a culture where everyone regardless of background, ethnicity, or gender feels welcome. If you are excited about this role, but do not 100% meet all the qualifications listed above, we would still encourage you to apply. We recognise that a variety of different skills, strengths and experiences can add a lot of value to our team.

What we can offer you

In addition to your base salary, we offer a broad and exciting range of perks and benefits, including family-friendly policies, wellbeing support, Mercia Spirit charity days, regular 1-2-1’s, mentoring and support with training and career development. Right to work in the UK required

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Investment Management

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