Platform Architect

JR United Kingdom; Bournemouth; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

A leading company in the housebuilding industry seeks a Platform Architect with extensive Salesforce experience for a greenfield deployment programme. This role requires end-to-end accountability for the technology direction, collaboration with vendors, and management of platform capabilities such as SalesCloud and Experience Cloud, ensuring alignment with business strategies.

Qualifications

• Extensive experience in Salesforce platform technology stack.
• Ability to engage with stakeholders at all levels.
• Commitment to quality and effective documentation.

Responsibilities

• Manage the relationship with the 3rd party vendor.
• Own and oversee platform design for successful delivery.
• Collaborate with Product Owners for platform roadmap development.

Skills

Salesforce

Architecture frameworks

Product Management

Agile methodologies

Soft skills

Education

Salesforce Certified

TOGAF or Archimate certification

ITIL Framework exposure

Tools

Confluence

Jira

GitHub

Job description

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Location- London – Remote/hybrid (travel to London 2x a month)

The role:

Our client, a leading company in the housebuilding industry, is seeking a Platform Architect with extensive Salesforce experience to work on a greenfield Salesforce deployment programme, working alongside a 3rd party vendor who is delivering the solution.

The Platform Architect will be expected to manage the relationship with the 3rd party vendor, as well as govern and guide them to ensure alignment with the company’s standards and vision; and to own and oversee the design to ensure successful and sustainable delivery.

The Platform Architect owns end to end accountability for the technology direction of the platform ensuring it meets the needs of the business and Digital Product teams utilising platform capabilities.

This role will be aligned to the Salesforce platform covering platform capabilities such as:

• SalesCloud CRM
• Experience Cloud
• Data Cloud
• AppExchange integrations such as Conga (document generation)

Responsibilities:

• Collaborate with the Platform/Product Owner(s) in end-to-end ownership of the platform.
• Develop and own the platform architecture and associated roadmap aligned to business strategies and requirements.
• Provide architectural and design assurance and governance for all platform changes
• Ensure non-functional needs are specified and met by the platform throughout its lifecycle.
• Guide platform engineers and developers (internal and from 3rd party vendors) in delivery of platform features and functionality.
• Ensure integrations with the platform are designed, delivered and documented to enterprise best practice.
• Document and control platform technical debt
• Guide on platform capabilities, products and change delivery impacts to wider technical and business stakeholders.
• Ensure platform documentation is developed and maintained to a high quality.
• Suggest innovative ideas and solutions (and champions ideas from others) that could be delivered on the platform

Experience:

• Extensive experience within the platform technology stack (Salesforce)
• Strong soft skills, able to operate effectively at Enterprise level.
• Experience in greenfield Salesforce implementations.
• Ability to act as a Programme Architect and support customer engagement as needed.
• Familiarity with Salesforce Trailhead and certifications is essential.
• Has driven change and improved ways of working
• Ability to engage with stakeholders at all levels of the organisation, adjusting language and tone to the audience.
• Commitment to quality, open documentation to aid team collaboration and knowledge sharing.
• Can effectively lead and influence teams and team members.
• Can present complex technical subject matter in a simple and understandable manner
• Experience working within and promoting Product Management and Agile methodologies such as Scrum and Kanban.
• Experience of modern work management and documentation tools such as Confluence, Jira, GitHub.

Qualifications:

• Certified in Architecture frameworks desirable (i.e. TOGAF, Archimate)
• Certifications in the platform technology (i.e. Salesforce certified)
• Exposure to ITIL Framework and processes in corporate IT environment essential, certification in ITIL Framework desirable.