Plate Polisher and Room Service Team Member

Parker's Tavern; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

An exceptional opportunity awaits at a historic hotel in Cambridge, where you will be part of a dynamic team dedicated to delivering outstanding service. As a vital member of the restaurant staff, you will ensure that every detail is perfect, from polished cutlery to timely room service. This role offers the chance to thrive in a fast-paced environment, where your positive attitude and excellent communication skills will shine. Enjoy competitive pay, free meals, and exciting team events while working in a beautifully renovated property steeped in history. Join us and contribute to creating memorable experiences for our guests!

Benefits

Free meals on duty

Team Member Incentives

Team Member Parties

Room and F&B discounts across the Marriott portfolio

Refer a friend bonus up to £400

Qualifications

• Previous experience in hospitality or kitchen work is preferred.
• Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

• Clean and polish cutlery, crockery, and glassware to the highest standard.
• Prepare and deliver room service orders promptly and courteously.
• Provide a warm and professional guest experience.

Skills

Communication Skills

Time Management

Positive Attitude

Ability to Work in Fast-Paced Environment

Job description

About Us

University Arms is a 192-bedroom design-led Hotel situated in the heart of Cambridge, United Kingdom. Overlooking Parker’s Piece is the Hotel’s quintessentially British Restaurant and Bar, Parker’s Tavern, Library Lounge, and beautiful wood-panelled Ballroom. Opened in 1834 as a Coaching Inn, University Arms is Cambridge’s oldest Hotel. For 180 years the Hotel was added to, updated, and modernised in the line with the age, however, it was the reopening in 2018 after a four-year £80m full renovation that really positioned the Hotel. It is now Cambridges ‘go to’ destination, alluring visitors with the promise of a sense of modern luxury.

The Role

• Clean and polish cutlery, crockery, and glassware to the highest standard
• Ensure all items are spotless and ready for the service
• Assistant in maintaining cleanliness and organisation in the kitchen, back of house and dishwashing area
• Answer the telephone and take any room service orders or requests
• Prepare and deliver room service orders promptly and courteously
• Ensure room service trays are properly set with attention to presentation and hotel standards
• Collect trays to maintain cleanliness of service corridors
• Provide a warm and professional guest experience

About You

• Previous experience in hospitality or kitchen work is preferred, but not essential
• Good Communication and time management skills
• A positive, can-do attitude and ability to work in a fast-paced environment
• Flexibility to work evenings, weekends, and holidays as required

The Perks

As well as the opportunity to work with a fantastic team in an exceptional property, the position comes with:

• Competitive salary
• Free meals on duty
• Team Member Incentives
• Team Member Parties
• Room and F&B discounts across the Marriott portfolio
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £400 for referring them!

Right to work

In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.

Pay

£12.24 per hour plus £1.60 per hour tronc