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Our Plants and Gardening Managers
play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, providing excellent plant advice, and maintaining department standards, whilst working alongside the general manager to set a standard within our flagship department.
Responsibilities
- Oversee the horticulture department operations to maximise profitable sales and growth, creating a unique customer-focused environment.
- Provide expert advice and guidance on plant care, maintenance, and core gardening products.
- Spark your team's passion for delivering the best in-store experience by creating a brilliant customer journey.
- Work closely with central support teams, maintaining excellent communication to improve our business.
- Ensure all health & safety regulations are followed across the store, caring for employee and customer welfare.
- As a senior management team member, undertake duty manager responsibilities, including key holder duties.
Who we are looking for
- Horticultural expertise with retail management experience.
- Commercial awareness and understanding of budgets, profitability, and sales growth.
- Ability to identify training needs and effectively coach and train all levels to deliver a first-class customer experience and safe environment.
- Adaptability to respond quickly and enthusiastically to changing priorities, workload, and regulations.
- Ability to lead the team through each season with care and motivation, managing change positively.
- Demonstrate our values: being one team, continuous improvement, positivity, passion for gardens, and customer focus.
What we offer
- Generous annual leave entitlement with flexible holidays.
- Uncapped store discounts: 50% off in restaurants, 25% off in the Garden Centre, 10% off in food halls.
- Access to Wagestream for financial wellbeing support.
- Confidential support through Retail Trust, including virtual GP, counselling, and rewards.
- Development opportunities via Dobbies Academy and eLearning platform.
- A passionate, diverse, and committed team culture.
About us
Founded in 1865 by James Dobbie, Dobbies is the only garden centre retailer with stores in every UK nation.
Our passion for gardens and plants makes us unique, showcased through our own brand, branded products, concession partners, and services. We promote garden living all year round.
Many stores feature a restaurant or coffee shop, providing a relaxed environment for refreshments and meals.
We host events and experiences to bring communities together and support a national charity partner.
We are committed to being a great place to work, encouraging colleagues to be their best and celebrate success together.