Plant Fitter - HS2

TN United Kingdom; Oxford; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a skilled engineer to join their dynamic team. This role involves diagnosing and resolving mechanical and electrical issues on heavy equipment, ensuring customer satisfaction through effective communication and problem-solving. You'll benefit from industry-leading training, a competitive salary, and an attractive benefits package, including healthcare and a company pension scheme. Join a forward-thinking organization that values diversity and inclusion, and make a significant impact in a supportive work environment.

Benefits

25 days holiday (+ option to purchase up to 5 extra days)

Annual Bonus

Healthcare benefits

Access to company share scheme

Up to 7% matched pension

Life insurance

Laptop and phone

Van

Industry leading CAT product training

Overtime

Qualifications

• Experience with heavy earth moving equipment and field-based diagnosis tools.
• Formally trained and served as a service engineer or workshop engineer.

Responsibilities

• Diagnose equipment issues and provide detailed quotes for repairs.
• Undertake repairs and service work on machines to required standards.

Skills

Customer Focus

Mechanical Troubleshooting

Electrical Troubleshooting

Communication Skills

Analytical Skills

Planning and Organisational Skills

Education

NVQ Level 3

LDV Driving Licence

Tools

Field-based Diagnosis Tools

Job description

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You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques.

As a Finning Engineer you will receive:

• 25 days holiday (+ option to purchase up to 5 extra days holiday)
• Annual Bonus
• Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
• Access to company share scheme
• Up to 7% pension (matched by company)
• life insurance
• Laptop and phone, van
• Industry leading CAT product training
• Overtime

Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, and length of service & recognition awards.

Main Job Functions

• Provide an estimate of arrival time at customer’s site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation.
• Contact customer’s site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements.
• Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required.Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer.
• Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer.
• Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards.

Specific Skills

• Work autonomously on own initiative as well as part of a team
• Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business
• Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines
• Effective problem solver with strong analytical skills
• Motivated and Dynamic Self-starter

Knowledge

• Knowledge in the use of field-based diagnosis tools and equipment essential
• Heavy Earth Moving equipment operating knowledge
• Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or development opportunity for a qualified apprentice
• Experience of a variety of construction and static machines essential

Education and Experience

• LDV driving licence
• Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice
• Experience of a variety of construction and static machines essential

At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits.

If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities.Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.