Plans and Operations (POD) / Information and Knowledge Management (IM/KM) Support Analyst

Valiant Integrated Services; England; On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Information/Knowledge Support Analyst to enhance military training operations. This role involves collaborating closely with government and military personnel to develop the Joint Training Handbook and manage SharePoint environments. The ideal candidate will excel in knowledge management and possess strong interpersonal skills, thriving in a fast-paced military setting. With responsibilities ranging from training team leads to optimizing SharePoint capabilities, this position offers a unique opportunity to contribute to critical military training initiatives while working with a dedicated team. If you are passionate about supporting military operations and have the required skills, this could be the perfect fit for you.

Qualifications

• Experience with U.S. Military Joint Training System is preferred.
• Minimum 2 years' experience with Microsoft SharePoint environments.
• Proven proficiency with SharePoint workflows and document libraries.

Responsibilities

• Develop the Joint Training Handbook with Civilian and Military leaders.
• Manage SharePoint site collections and maintain library locations.
• Provide non-technical support and training for knowledge management.

Skills

Microsoft SharePoint

Knowledge Management (KM)

Interpersonal Skills

Microsoft Office Suite

PowerShell Scripting

Education

Bachelor's in Computer Science

Bachelor's in Information Systems

Bachelor's in Business Management

Tools

DOD365 SharePoint Online

Intelink

Microsoft Outlook

Job description

About the Position:

The Plans and Operations (POD) / Information/Knowledge (IM/KM) Support Analyst will support the Joint Staff J7 Plans and Operations Division in Suffolk VA. This position works closely with Government, Civilian and Contractors developing the Joint Training Handbook, working though various tasking in support of the Plans and Operations Division. A key responsibility of this position will be information/Knowledge (IM/KM) Support. The selected individual will Train Team Leads and act as SharePoint site and content Administrator to create, implement, and manage a Knowledge Management program. The IM/KM Support Analyst is able to understand organizational KM vision and develop and communicate technology solutions that best enable subordinate teams' operating procedures and practices. The IM/KM Support Analyst must be able to apply the core principles of knowledge management to military training planning tasks, possess strong interpersonal skills and enjoy providing support to a fast-paced military training organization.

Job Description:

The Plans and Operations (POD) / Information/Knowledge (IM/KM) Support Analyst will provide onsite POD and IM/KM non-technical support and services to the government and military customers at the Joint Staff Suffolk complex. This positions compensation range is comparable to the Government pay range between a GS 11 and a GS 13.

Duties:

• Works in concert with Civilian and Military leaders to develop the Joint Training Handbook


• Assists with the scheduling of Test Bays in the Facility


• Support In processing activities as needed


• Open / Close Test Bays as need.


• Maintains multiple classified and unclassified SharePoint Site Collections on DOD365 SPO, Intelink, the Joint Staff Portal and Shared Drives (SIPR/NIPR). Supports KM improvements and capabilities in maintaining a uniform design and structure to Site pages and Team Libraries


• Develops and uses SharePoint based pages, libraries, lists, and calendars to provide a more dynamic, maintainable and sustainable coordinated operation picture (COP) for Operations, Administration, and Training.


• Enforces the information management foundation and structure of multiple Joint Training site collections on DOD365 SharePoint Online (SPO), Intelink, MS Outlook and other systems and applications as assigned.


• Manages and maintains Library and folder locations on the Joint Staff Portal and Shared Drives.


• Takes initiative to regularly evaluate processes and best practices to assess and recommend solutions for the Government customer.


• Provides analysis, recommendations, and develops solutions utilizing SharePoint and Office products, many that can be maintained routinely by division personnel.


• Optimizes 'out of the box' capabilities of both SharePoint and MS Office products (Word, Excel, PowerPoint, Outlook)


• Promotes Knowledge Infusion and provides desk side, non-technical assistance, familiarity training, implementation and use of information and knowledge management best practices.


• Other Duties as required.

Valiant Integrated Services is an employer who hires in accordance with applicable state and federal law. All qualified applicants will receive consideration for employment in compliance with those laws.

Requirements:

• Current US SECRET security clearance


• Experience with U.S. Military Joint Training System preferred


• BS or BA in Computer Science, Information Systems/Technology, Business Management, or relevant field of study (4-8 years of relative job experience may be considered for partial substitution of academic requirements)


• Minimum 2 years' experience with Microsoft SharePoint environments


• SharePoint Administrator and SharePoint Instructor experience preferred


• Proven proficiency with SharePoint workflows, lists, forms, document libraries, and search


• Understanding of Microsoft Windows PowerShell scripts for automating tasks and configuration of SharePoint environment


• Able to work with little supervision in fast-paced dynamic environments and able to supervise work of assistants

• Able to prepare and conduct seminars/work groups, conduct training in large and small groups

• Capable of remote work with limited supervision


• Ability to work with Senior Government, Military, and Contractor personnel


• Must be able to travel up to 30% of the time


• Must be able to acquire company travel card