Planning Validation Assistant

London Teacher Training College; Sevenoaks; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a detail-oriented individual to join their Validation team. This role involves ensuring the smooth processing of applications for Planning while providing exceptional customer service. You'll be responsible for liaising with customers, offering guidance, and ensuring that applications are accurate and comply with procedures. With a hybrid working model allowing flexibility, this position provides an excellent opportunity to contribute to a supportive team while working from home and the office. If you have a passion for organization and customer service, this role could be the perfect fit for you.

Qualifications

• Experience in a customer-facing role is ideal.
• Excellent attention to detail and organized approach needed.

Responsibilities

• Ensure smooth processing of all applications for Planning.
• Liaise with customers, providing advice and guidance.

Skills

Customer Service

Attention to Detail

Organizational Skills

Education

No specific education required

Job description

Our Validation team provides support to the wider Planning department by registering and assessing applications.

You’ll ensure that the processing of all applications for Planning runs smoothly, and you’ll be responsible for liaising with customers about their applications, providing advice and guidance, so experience in a customer facing role is ideal.

You’ll bring your excellent attention to detail and an organised approach to ensure that applications are accurate, and they follow the correct procedures.

Knowledge of Planning services is desirable; however, full training will be given.

This role will be based at our Council Offices, Argyle Road, Sevenoaks Kent TN13 1HG. We currently operate a hybrid working model for the majority of our roles where your working time will be divided between the office (2 days) and home working (3 days).

Previous applicants need not apply.

***Please note we anticipate a high level of interest in this position and may close the advert early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage. ***

Do you want to know more about the role?

For further details on the role, please contact Maria Matthews, Validation Assistant Team Leader, on 01732 227234.

Do you want to ensure you have the best chance of being shortlisted?

Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements as your application will be judged against these criteria.

Closing date: 10th February 2025

Interviews: 20th February 2025 (These will be held at our office in Argyle Road, Sevenoaks)

Sevenoaks – Working for Equality. We welcome applications from all sections of the community.

Sevenoaks District Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.