Planning Support Officer: Drive Development Management Excellence

North Devon District Council; Barnstaple; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

North Devon District Council is seeking a Planning Support Officer to officially register and validate planning cases within the Development Management Service. You will provide high-quality advice and support to customers while processing applications, notices and correspondence, ensuring accurate fees and data integrity.

The role requires IT literacy, GIS experience, excellent communication, and the ability to work to deadlines in a busy environment.

Qualifications

• Five GCSEs at Grade 4 or above, including English and Maths.
• IT literate with proficient MS Office skills (Word, Excel advantageous).
• Experience with GIS and maps/plotting required.
• Customer focus with ability to handle telephone queries and general inquiries.

Responsibilities

• Register and validate planning applications, ensuring correct fees and information.
• Provide high quality advice and support to DM Service customers.
• Process re-consultations and re-advertisements as required.

Skills

GIS experience

MS Office

Data entry

Customer service

Invoicing

Maps plotting

Interpersonal skills

Attention to detail

Deadline oriented

Education

GCSEs including English & Maths

Tools

MS Office

Word

Excel

Job description

North Devon District Council is seeking a Planning Support Officer to officially register and validate planning cases within the Development Management Service. You will provide high-quality advice and support to customers while processing applications, notices and correspondence, ensuring accurate fees and data integrity.

The role requires IT literacy, GIS experience, excellent communication, and the ability to work to deadlines in a busy environment.