Planning Support Officer

ZipRecruiter; Barnstaple; On-site; GBP 32,000; Full time

Job summary

A leading company in North Devon is seeking a highly organised Planning Support Officer to join their Development Management Service. This role involves registering and validating planning applications, supporting planning officers, and ensuring a smooth customer experience. Ideal for candidates with previous planning support experience, this temporary position offers a chance to contribute to local government functions.

Qualifications

• Previous experience in planning or development management.
• Minimum of 5 GCSEs including English and Maths.

Responsibilities

• Register and validate planning applications.
• Provide front-line customer support.
• Support preparation of planning agendas and reports.

Skills

Communication

IT Skills

Customer Service

Education

GCSEs at Grade C or above

Tools

Mastergov

GIS

MS Office

Job description

Job DescriptionJob Title: Planning Support Officer
Location: North Devon
Contract: Temporary (3 months, with potential for extension)
Rate: £15.66 per hour (Ltd pay)
Hours: Monday to Friday, 9:00 AM – 5:00 PM

About the Role: We are seeking a highly organised Planning Support Officer to join the Development Management Service in North Devon. This is a key support role where you'll be responsible for registering and validating planning applications, supporting planning officers, and ensuring a smooth customer journey for and stakeholders. This is a fantastic opportunity for someone with previous planning support experience looking to contribute to a vital local government function.

Key Responsibilities:

• Register and validate planning applications in line with and local guidelines
  
  
  




• Manage incoming correspondence and provide front-line customer support
  
  
  




• Assist with the processing of consultations, advertisements, and application notifications
  
  
  




• Support the preparation of planning agendas, reports, and appeals
  
  
  




• Handle Land Charges and site history searches using GIS and planning software
  
  
  




• Provide high-quality administrative support across the Development Management team
  
  
  




• Promote a strong customer service culture, ensuring all advice is accurate and friendly
  
  
  

Essential Skills and Experience:

• Previous experience working in a planning or development management environment
  
  
  




• Familiarity with Mastergov and GIS systems
  
  
  




• Strong understanding of planning application processes and validation requirements
  
  
  




• Excellent IT skills, including MS Office (Excel advantageous)
  
  
  




• Strong written and verbal communication skills
  
  
  




• Ability to manage a varied workload and meet deadlines with minimal supervision
  
  
  




• Minimum of 5 GCSEs (or equivalent) at Grade C or above, including English and Maths