Planning & Support Coordinator | Volkswagen Group, Learning Services Calex UK Permanent/Full Time

Calex Uk; Milton Keynes; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

Calex UK is seeking a Planning & Support Coordinator to enhance learning delivery for the VW Group Network at their National Learning Centre. The role involves managing scheduling, building relationships, and ensuring high-quality learning experiences. Candidates must possess strong organisational skills and experience with Learning Management Systems.

Benefits

25 Days Annual Leave

Private GP and Healthcare Services

High Street Discounts

Discounted Gym Memberships

24 Hour Wellbeing Service

Life Assurance

Pension

Optional Private Healthcare Cover

Qualifications

• Experience managing scheduling systems and delivering learning solutions.
• Strong attention to detail and the ability to handle conflicting demands.
• Ability to engage effectively with various stakeholders.

Responsibilities

• Create and maintain training delivery schedules for the UK Network.
• Resolve resource clashes with the Training Delivery team.
• Manage integrity of data within the scheduling tool and LMS.

Skills

Communication

Organisational Skills

Customer Service

Problem Solving

Time Management

Education

Experience in Learning Management System

Previous experience in Learning and Development

Tools

Microsoft 365

Job description

About Us

Calex specialise in the design, development, and delivery of innovative learning programmes, predominantly within the automotive retail industry, including management, technical, aftersales and apprentice training. More recently we have begun working with forward-thinking companies within the logistics, food & beverage, and pensions sectors to enhance their training proposition via the implementation of Virtual Learning Environments, Live Broadcasting and Social Learning Platforms.

Our Corporate Vision is to ‘Deliver inspirational, technology rich, fully integrated and personalised learning programmes that deliver beyond expectation’ and we work in close partnership with our clients to identify and implement innovative and effective learning solutions.

To learn more about Calex, please visit our website at www.calexuk.com

We are currently seeking to recruit a Planning & Support Coordinator to join the team at the Volkswagen National Learning Centre in Milton Keynes.

The Planning & Support Coordinator will play a key role in maintaining engagement, building strong relationships between the Learning Operations Team and the internal stakeholders, working across the contract to plan and schedule the delivery of our first class learning for the VW Group Network.

The Planning & Support Coordinator will be an organised individual with an eye for detail, they will possess strong communication and IT skills and have previous experience working with a Learning Management System within a learning and development department.

We are looking for an individual that is:

• Collaborative and inspiring, and can work towards a common vision with a can-do attitude
• Flexible and adaptable and can demonstrate willingness to consider, adapt and adopt new approaches
• Accountable and reliable, with the ability to communicate clearly and effectively about progress and challenges
• Open and honest, with the ability to adjust communication style according to individual’s preferences

Key Responsibilities

• Be responsible for creating and maintaining the training delivery schedule for our clients’ UK Network.
• Work closely with the Training Delivery team to resolve resource clashes and
• Manage changes to the schedule
• Be responsible for the integrity of the data held within the scheduling tool and the Learning Management System
• Work with multiple stakeholders to effectively prioritise and meet their requirements.
• Manage the interface between the scheduling tool and the Learning Management System through which the Network book their training
• Complete Ad-Hoc administrative requests as required
• Actively promote a culture of learning and development
• Provide general support to the wider Learning Operations team
• Attendance of meetings as required

About You

• Self-motivated and flexible; able to remain calm under pressure when dealing with
• Conflicting demands and short lead times.
• Excellent time management and organisational skills are essential
• Previous experience of scheduling resources, or the use of scheduling systems
• Essential skill in investigation and problem solving
• Strong customer service, communication (written & verbal) and organisational skills
• Experience of using a Learning Management system
• Be highly motivated, resilient and diligent, with an unwavering attention to detail and consistent focus on quality
• Previous experience within a learning and development department
• The ability to communicate with a variety of people within a fast paced environment
• Maintain a professional manner at all times
• Have an outgoing, enthusiastic and confident personality, with a desire to engage with people
• A proficient user of Microsoft 365, particularly Word and Excel,
• Be professional and punctual
• Reflect and champion the Calex, and VWG’s values and expectations
• Adhere to and follow all policies and procedures
• Proven track record of working towards and achieving deadlines in line with company objectives.
• Be a patient and collaborative individual, with the ability to work independently and within teams
• Be organised, assume responsibility and accountability for your own actions

Our Calex Core Values
We are looking for an individual who aligns with our company core values:

• Caring & Supportive
• Open & Honest
• Welcoming & Inclusive
• Collaborative & Inspiring
• Enjoyable & Rewarding
• Flexible & Adaptable
• Accountable & Reliable
• Healthy & Sustainable

If, like us, you strongly believe in learning that impacts personal and business performance, we’d love to hear from you.

To apply, please provide a full and up to date copy of your CV together with a covering letter detailing the skills that make you suitable for this role.

Stage 1 interviews shall be conducted via Teams on Wednesday 2 July.

Successful candidates shall be invited to attend a stage 2 face-to-face interview (MK8 8DF) on Tuesday 8 July.

Salary & Benefits: Up to £25,400.00 dependant on experience, 25 Days Annual Leave, Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice), Life Assurance, Pension, optional private Healthcare cover.

Contract: Permanent, Full Time

Working Hours: Monday to Friday, 40 hours per week

Place of Work: VWG National Learning Centre, Wymbush, Milton Keynes.We currently operate hybrid working with at least 60% of time in the National Learning Centre with the opportunity to work up to 40% remotely. Time spent in the office may change.

Pre-employment Checks: Calex will undertake the relevant/standard employment checks with any successful candidate. This includes contacting all nominated referees, as well as checking candidate ID, driving licence (if appropriate) and right to work in the UK. Some roles may also be subject to further pre-employment checks (confirmation will be provided through the recruitment process). The nature of this role may necessitate that we undertake a DBS check.

Employment: The successful candidate will be employed by Calex UK (www.calexuk.com).

Visa Sponsorship: Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsorship for this specific role.