Planning Coordinator

ZipRecruiter; Sunbury-on-Thames; On-site; GBP 27,000 - 30,000; Full time

Job summary

A customer-focused service organization is seeking a Planning Coordinator to manage scheduling and planning activities in Sunbury. Ideal candidates should have experience in planning or scheduling in engineering, excellent communication skills, and a strong proficiency in Microsoft Office. This role involves maintaining customer relationships and ensuring timely service delivery in a dynamic environment.

Qualifications

• Experience in planning or scheduling within a service or engineering environment.
• Strong IT proficiency, particularly with Microsoft Office applications.
• Ability to manage multiple priorities and meet tight deadlines.

Responsibilities

• Plan and schedule Planned Preventative Maintenance activities.
• Build relationships with Key and Non-Key Account customers.
• Maintain and update the internal planning platform.

Skills

Planning or scheduling experience

IT proficiency (Microsoft Office)

Communication skills

Problem-solving

Job description

Overview

Right Now Group are looking for a Planning Coordinator to join our clients busy Planning Team in Sunbury.

If you have experience in planning, scheduling, or coordination and are looking for a new challenge in a fast-paced, customer-focused environment, this could be the ideal role for you.

Job Title: Planning Coordinator

Location: Sunbury

Salary: £27,000 to £30,000

Hours: 8:30 - 17:30 Monday - Friday

Key Responsibilities

• Plan and schedule Planned Preventative Maintenance activities to guarantee timely delivery.
• Assign PPM tasks to Service Engineers while supporting Regional Planning Teams with scheduling for Reactive Engineers.
• Partner with field managers to drive efficiency and improve engineering team performance.
• Build strong relationships with Key and Non-Key Account customers, ensuring contractual PPM SLA targets are achieved.
• Coordinate with internal departments to maintain compliance and service standards.
• Keep customers updated with clear communication on ETAs, changes, or rescheduled visits.
• Maintain and update the internal planning platform.
• Engage with engineers daily to oversee workloads, resolve issues, and ensure smooth scheduling.

Desirable skills for Planning Coordinator

• Proven background in planning or scheduling within a service or engineering environment.
• Strong IT proficiency, particularly with Microsoft Office applications (Excel, Word, Outlook).
• Skilled at managing multiple priorities and meeting tight deadlines in a fast-paced environment.
• Exceptional communication and interpersonal abilities, with confidence in dealing with both colleagues and customers.
• Proactive problem-solver, able to use initiative and think ahead to overcome challenges.