PLANNING COORDINATOR

Probe Technical Recruitment; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Une entreprise familiale leader dans le secteur de la fabrication recherche un(e) Coordinateur(trice) en Planification à Nottingham. Le rôle requiert d'excellentes compétences en service client et en organisation pour gérer efficacement les installations et assurer la satisfaction des clients. Si vous avez une passion pour aider les autres et que vous êtes capable de travailler de manière autonome tout en suivant les procédures, ce poste est pour vous.

Benefits

Life insurance cover

Employee Assistance Programme

Qualifications

• Professional en planification avec d'excellentes compétences en service client
• Compétences organisationnelles de haut niveau
• Confiance dans l'utilisation des logiciels Microsoft Office

Responsibilities

• Gérer la planification et l'organisation des installations avec précision.
• Assurer le suivi des produits et résoudre les problèmes liés aux installations.
• Communiquer avec les clients et les partenaires d'installation pour garantir une expérience client positive.

Skills

Customer Service

Organizational Skills

Microsoft Excel

Attention to Detail

Problem-solving

Job description

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This is a fantastic opportunity to join a leading business who are in a period of exciting growth. They are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years.

They are proud of their fast-paced and dynamic manufacturing environment, where customer satisfaction and continuous improvement are at the heart of everything that they do.

Planning Coordinator Pay, Hours and Benefits

• 37.5 hours per week, Monday – Friday, 9:00am – 5:00pm
• Life insurance cover
• Employee Assistance Programme

The Planning Coordinator role is commutable from the following areas: Derby, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield.

If you are looking for a job where you can genuinely go home at the end of the day saying that you’ve made a positive difference to someone’s life, then this is the role for you! This is a role with a family-owned business who are expanding in the UK and internationally. Customer Care / the Customer Experience is key to this role - you will have the opportunity to see customers through the whole process to a successful outcome.

Planning Coordinator Candidate Requirements

• A planning professional with excellent customer service and great organisational skills
• Self-management with a ‘can do’ attitude
• Excellent telephone manner
• A genuine passion for helping people
• Confidence using Microsoft Excel, Word, internet & email
• Accuracy and attention to detail
• Logical approach
• Able to work to agreed process & procedures to meet and excel customer expectations
• Liaising with installation partners and customers to arrange installation of products
• Planning and organising installations using our business system
• Completing all documentation with the highest levels of accuracy and providing this to the relevant parties
• Dealing with queries relating to installation and finding solutions
• Dispatch and track products and update stakeholders of any issues
• Maximising opportunities for installations
• Ensuring all documentation is received following installations and actioned
  

Please Note: Candidates must have the right to live and work in the UK.

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Created on 24/07/2025 by TN United Kingdom